Report an issue

Note. To resolve issues with Yandex services, please contact support of these services:
Yandex Browser for desktop
If you have problems using the desktop version of Yandex Browser, you can contact us directly from the browser: go to  → Advanced → Report problem or fill out the form.
Yandex Home page
If your question is about the Yandex Home page (for example, you want to change the theme, customize blocks or icons for services, or find YooMoney), contact us using this form. Select the option Question about Yandex Home page.
Yandex Mail
If your have questions about Yandex Mail (for example, how to disable ads, import messages from other mailboxes, restore deleted emails, or find messages in the Spam folder), use this form.
Yandex Search and search results
If you have questions about Yandex Search and search results (for example, about site ranking or invalid search results), contact us using this form.

If you can't find the information you need in Help or you're having issues with Yandex Browser for Mobile, please contact support:

    Tap   → Feedback.

    If this doesn't work, use the form below.

  1. Describe all your actions step by step. Take a screenshot if possible. This will help our support specialists quickly find a solution for the issue you're experiencing.

Send usage statistics

We always strive to improve Yandex Browser and other Yandex services. If you want to help us make Yandex better, allow the browser to collect usage data and crash reports:

  1. Tap   → .
  2. Go to Advanced.
  3. Turn on Help improve browser.
Note. Your data remain private because statistics are anonymous.