Support

If you can't find the information you need in Help, or if you're having issues with Yandex Browser, contact us. Describe in detail what happened and what you’ve done. If possible, attach a screenshot. so that we can help you faster.

Send a message

  1. Tap  → Feedback. The Feedback tab opens.

  2. Describe the problem, including:

    • Step-by-step description of what you did before the error occurred.
    • Text of the error message displayed.
    • Your email address.
    • A screenshot of the error message screen.

    Note

    By default, the link and screenshot of the page that you were on when you tapped Feedback are attached to the message you send. If necessary, you can attach another screenshot.

  3. Tap Submit.

Send usage statistics

We're always striving to improve Yandex Browser and other Yandex services. If you want to help, allow Yandex Browser to send usage statistics and crash reports to Yandex:

Note

You don't need to worry about data privacy because statistics are anonymous.

  1. Tap  → .

  2. Go to Advanced.

  3. Select Help improve Yandex Browser.

Questions about other Yandex services

To contact support, select the service you have questions about:

Yandex Browser for desktop

Questions about Yandex Browser for desktop

Yandex

Questions about Search

Yandex ID

Questions about accounts

Yandex 360

Questions about Yandex 360 services

Yandex home page

Questions about the Yandex home page

Yandex Search

Questions about Yandex Search results
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