Contact support

We work 24/7 and are always ready to help.

Send an email

Support requests are processed in the order they are received. Response time depends on the overall support workload. Answers to frequently asked questions may be given as links to the relevant Adfox Help page.

In the request form, please specify:

• Your Adfox login.
• Link in Adfox to the object causing the issue.
• Description of the current situation and the desired result.
• Screenshot in JPG, GIF, or PNG.

If the issue is about banner impressions, attach a link to the web page with the Adfox code where the banner should be displayed.

Limits

Adfox support doesn't answer questions about:

• Working on the internet.
• Programming.
• Web design.
• Editing third-party scripts and programs.

Adfox support doesn't:

• Create or edit banners for clients.
• Set up ad campaigns and banners.
• Install embed codes on sites.