A wonderful place!! I was there with my family and my baby. It was clean, cozy, there were few people, the pool was warm. Massage was a separate kind of pleasure! My husband and I were delighted with the masters! I was relieved of the tightness in my back, which I have been suffering from for a very long time, the massage master felt everything very clearly and eased these unpleasant sensations for me. And also my mother was with us, who was at the spa for the first time and she was also completely delighted! Thanks to the receptionists at the reception, we were there for the first time, they showed us everything, gave us everything we needed (bathrobe, towels). We were warned in advance that it was better to take our own slippers, so we did :) We have a very pleasant experience of visiting the SPA! I recommend you to visit!
Great hotel. Super breakfasts. It's a pity that the balconies are completely glazed. The breakfasts are varied, champagne, red/white fish and wonderful pancakes. The staff is as helpful as possible. The spa is not big, a good Jacuzzi, two Finnish saunas. Herbal tea is pleasant in the spa. I will be happy to come back again!
A very good hotel, with an excellent level of room stock, excellent staff and service. A good spa complex, everything is very decent! Very close to the center, excellent location.
The spa is on the 1st floor of the hotel, free admission for hotel guests from 7.00-22.00. Two steam rooms, Jacuzzi, swimming pool. There is a Thai massage and a gym. The spa is small, cozy, and the staff is polite.
Excellent service. Maximum relaxation. Warm water in the pool, high-quality massage. It's great to come when there aren't many people. Delicious coffee and cakes.
Everything is clean.
A very good hotel.I would say it's a 5-minus.
Nice big rooms (but we took a suite).The location is good.Best for those with animals.Dogs are even given bowls and toys.The spa is expensive, it's easier to do it in the center.The breakfasts are identical all week.The coolest thing is the living room lounge on the 11th floor, where snacks, cheese, drinks are free.
All the staff are polite and friendly. The aquazone is clean. Towels and bathrobes are provided. Moreover, you can ask for additional replacements. You can swim in the pool and then sign up for a massage. Tea, water. Several water cannons. The Jacuzzi. It's nice to be there.
I visited the pool and Jacuzzi, it was included in the room rate. Excellent pool, 25 by 5, approximately 110 to 140 deep. A lot of sun beds, a towel and a bathrobe are provided at the reception. The Jacuzzi is beyond praise. You can visit from 7 a.m., there are not many people who want to before lunch.
A great place to relax, the saunas are spacious, the pool is comfortable. It was on a day off and it was slightly crowded with people. The staff is very hospitable.
The most comfortable couch I've ever lain on and a good Balinese massage, except that the masseur pulled my arm so hard that I can't hold anything in the air for the second day. Plus, for this money there is no bathrobe, no slippers and the opportunity to go to the shower normally after a massage. I can't recommend it for February 2024 for sure.
The hotel liked the staff and the quality of service, but the spa and fitness room leave much to be desired. For consolation, you can go to the casino at the hotel)
A wonderful massage! The masters took into account all the wishes. The staff service is simply the best. The impression is 10 out of 10, I will definitely come back again!
Indifference at the reception.
"We don't serve the SPA" in the wardrobe.
Broken and dirty plums.
Lukewarm water.
Unpleasant Balinese massage (the worst I've ever tried).
A small locker room where it is difficult for the three of us to turn around.
Kids running around and screaming in the pool.
There are only two steam rooms, a Jacuzzi, which we did not get into in 2 hours, sun beds need to be waited for.
For this service, the price is not 250 rubles per person with massage, but a maximum of 50-70.
Forget about this place.
В Минске не много отелей 5* и со СПА.
Сервис хороший. Работает бар, коктейли, кофе или напитки абсолют.
Спасибо на 1 этаже, бассейн, джакузи, две парилки (одна на ремонте).
Номер просторный, были втроём, комфортно.
Летом слишком тёплые одеяла, окно если откроешь то шум с дороги, она рядом, кондей мощный.
Рядом с отелем отделение банка, продуктовый магазин, кафе.
От центра на машине минут 15-20.
Пользовались Яндекс такси, вот это сюрприз - ждать машину по 10-15 минут, а ещё столько же может уйти на поиск машины - закладывайте это время если вам на встречу ко времени.
The only disadvantage is the presence of small children… A spa is a place where you come to relax and unwind. In the presence of noise, crying, screeching, it does not work to relax
Массаж великолепный, бассейн, раздевалки: все чистое.
Но администратор на входе просто ужас. Женщина лет 40, ощущение что пришла в спа салон "у Иры" какой-нибудь. Администратор не знает банальных правил этики и гостеприимства. Грубит, по английски вообще не может разговаривать, изъясняется "на пальцах". При мне зашла девушка, налить воды из кулера, так администратор разговаривала так, будто бы эту воду она покупает на свою зарплату. Все впечатление испортила(
Отель, ставший уже родным. Останавливаюсь на гастролях здесь вот уже пятый раз! В честь моего 5ого юбилейного проживания получила комплимент от шеф повара в виде конфет ручной работы - очень вкусно! Спа комплекс небольшой, но все, что нужно есть: бассейн, джакузи, душевые и две сауны. Коллеги ходили на массаж - очень хвалили.
Отличнейший отель! Вкусная еда , доброжелательный персонал, хорошее спа с двумя саунами . Очень понравилось! Спасибо, тем кто создаёт такой уровень качества!
We ordered a spa program for two. It feels like they opened yesterday and no one knows what to do. One shower for two in the steam massage room. While one is washing, the other is standing in a scrub / oil and waiting. How could you not make a second shower? After the massage, they did not even offer the tea stated in the program. After we asked, they brought tea and offered to drink it in the corridor (!) or in the room where there was a massage. How could we offer to drink tea in the hallway after we ordered one of the most expensive programs???We have been to many places in the spa, but we have not seen such an attitude. The administrator is not interested in the client leaving satisfied as much as possible, she did not even say goodbye to us. Terrible aftertaste after visiting the spa. Feel free to pass by and look for a more decent place if you want to have a good rest.
The hotel is worth its five stars, new stylish rooms, a very varied breakfast (fish, fruits, vegetables and even champagne), a large swimming pool with sauna.
Отличный отель, очень хорошее обслуживание, молодой и приветливый персонал, приличные завтраки. Большие номера и все соответствует пяти звездам. Достаточно много парковочных мест.
Warm swimming pool, Jacuzzi, 2 saunas. I couldn't get to the massage, but I heard positive feedback from those who were. I attach the price list.
Of the minuses: already half an hour before closing, they start waving mops (it's especially not pleasant when you're in a Jacuzzi or on a chaise lounge).
In general, I recommend a pleasant addition to the location in the hotel.
Beautiful interior, but every other time there is a Jacuzzi, cold water in the shower. At the end of the day it's a little dirty ... for 60 rubles in the spa area I expected more..,
Хороший отель. Приятный и вежливый персонал. В номере чисто и комфортно. Спа небольшой - бассейн и джакузи, пара саун. В целом неплохо, но шезлонги намыкают, лежать на них неприятно, плюс раскиданные по полу стаканчики от чая - под шезлонгами, дают понять что спа зону убирают довольно редко.
The quality of service was expected to be better
I signed up for a week at a spa for two, as a result, the day before the recording, no one calls to confirm, we arrived at the time of recording, it turned out that the girl heard incorrectly and recorded only for one person, everything is scheduled, there is no place and the day off is ruined
Renaissance is a good hotel that is not inferior to the Hilton. Good rooms have a swimming pool, sauna, hammam, gym, you can live and have a good rest.
На майские праздники было многолюдно. Не хватало кресел для отдыха. Нет хамама. Все скромно. Завышены цены на спа услуги.
Плюс- в термосе вкусный напиток из трав и ягод.
Отличный отель, просторные номера, великолепный завтрак, бесплатная парковка, в стоимость входит посещение спа. В номере есть всё необходимое, правда не нашёл одноразовых зубных щёток, возможно на ресепшен они и есть, а так твёрдая 5.
Everything is on top. But there is also one drawback. A towel and a bathrobe are not given until 11 o'clock. The management should reconsider the approach in this matter. It was very unpleasant to come 3 days in a row and stay without towels.
Сразу к делу!
Бывали не раз в этом отеле и вот спустя 2 года разлуки посетили его снова(были25.11.22)перед бронированием столкнулись с негативными отзывами.(Нет тапок,халатов,еда отстой и т.д)
Отель на том же уровне что и был раньше!
Отличный персонал.чистота,обслуживание и еда на уровне.Что отметили из изменений -на завтрак не было шампанского и не было мёда в сотах,был даже берёзовый сок и дыня.В «lounge-zone» на 11 этаже не было фанты,колы(вместо них пепси и Черноголовка) не было пиво Heineken по еде всё норм изменений не заметили,внутри было раньше казино.сейчас так понял закрыто…
Отель хороший, но сервис нулевой.
В номере не убирались, постели не заправили, ванны ,раковины не мыли, полотенце не меняли. Это 5 заезд? В ресторане 80% блюд отсутствует. На завтрак шведский стол на 70% пуст. В спа говорят несите свои полотенца, у нас не хватает. Ребят, это 5 звезд?
Nice hotel, a little away from the center, good breakfasts and excellent staff
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3
Valeria
Level 18 Local Expert
October 8, 2023
We were on my birthday, I didn't meet such trash anywhere, they only gave a discount to the birthday boy of 4 rubles) The first hour and a half was great, there were practically no people, it was comfortable, until they came with children screaming at the whole pool, children jumping with fins, this was the end of calm and rest))) We were on a weekday morning. And I would like to update the appearance, it is clear that it has been battered for years (tiles, walls, sun beds, only one steam room worked, there is no herbal tea - but there is water) if you don't get hung up on it, then it's generally good)
It was always 9 out of 10. Recently, a feeling, a little bit palpated. Breakfasts have become a little easier in recent years. There was no tea in the pool or they scored together, I don't know, there was before.