The best staff. Polite attitude to each client. They know well how to help the client. Fast service. I recommend. Large parking lot. A wide range of services.
Negative experience of withdrawing cash from the bank itself
Hello! I want to share my disappointment about the experience of using banking services in NBU. I think it is important to emphasize the inadmissibility of charging a fee for withdrawing funds from your own card at the bank itself.
One of the key advantages that banks attract customers with is the convenience of using their own ATMs to withdraw cash. However, to my regret, NBU decides to charge additional interest for this service.
I understand that banks need to support their financial stability, but charging fees for their own transactions seems illegal and inconvenient for customers. This creates additional costs for us, the customers, and detracts from the bank's credibility.
I hope that NBU will take into account the opinions of its customers and review its commission policy. Otherwise, such practices can lead to the loss of clients, including me.
Everything is very long, a lot of people, the staff is working slowly. Fortunately, although it is clean inside and there is no smell. It is problematic to go inside the bank, as if into the Pentagon😃