You come in and run into 2 closed iron doors. You know, you're not welcome. Then you think about where to go. You go at random . There are no signs. And it's a miracle if you get into a bright hall with a guide. The girl at the entrance is friendly enough, but not smiling. She explained, prompted, but dryly. I understand, we got her, nasty customers)
The disadvantages are that there was a long queue at the cash desk to replenish the deposit with cash, waiting 1.5 hours, because pensioners mostly withdraw their pensions through the cashier.