A beautiful hotel in the center of Minsk from which you can walk to the main attractions of the capital of Belarus. Purity. Cosiness. Professional, polite and attentive staff.
I especially liked the balcony with a view of the intersection of two beautiful historical avenues: Lenin St. and St. International.
A trick that remained in my memory: a piano near the entrance, on which beautiful familiar modern and classical melodies are performed in the evenings. Minsk sparkling wine on the balcony of the 5th floor to the sounds of the piano, flying through the city noise, applauding passers-by who unwittingly became spectators is the brightest and kindest memory of Belarus, of Minsk, of the Europa Hotel. God help me!
Very nice hotel. Before that, we stayed in Minsk in other 5-star hotels, this one is the most optimal in terms of location. Classic style, lots of wood, the rooms are large. We had a room with a balcony and a view of the city hall. Everything you need in the room is available. Parking was paid underground, 39 b.r. per day, but you can park the car in front of the entrance to the hotel behind the chain, but there are not many places there. We didn't take breakfast, we like to go to cafes. A small spa is located on the 1st floor, included in the price, we went a couple of times, there were no people. I really liked the hotel staff, starting from the doormen, ending with the maids - all friendly, friendly and attentive. Many thanks to everyone for their hard work!!! We will definitely come back!!!
A very beautiful old hotel, one of the best locations in terms of hiking, everything is at hand (sights, beautiful places, the embankment, cafes and restaurants) in the city center, the railway station is also nearby!
Metro and bus stops to all parts of the city are also nearby, at a glance!
Also (importantly), there are places within walking distance from where sightseeing buses depart EARLY in the morning to all corners of the country!
Clean, good linen, nice bar. The breakfasts are so-so, for this money in the Grand Cafe opposite you can eat much better. For some reason there was no black tea, only green and with thyme, but they brought the usual black after a hitch. From ventilation pulls from smoking rooms sometimes. In general, of course, it would not hurt to update the furniture from the late nineties, and the carpet in places, and definitely need to change the mattresses. Pillows to choose from and excellent, and mattresses creak with old age.
The coolest location: the center of the center, a historical building from the postcards of the city, the room is cleaned clearly, daily. The staff is polite. There is a small swimming pool and saunas in the basement. A very peaceful place) The rooms themselves may not seem a bit modern, but it's all about taste and color.
I liked the hotel. The location is great for walking around the center. The rooms are cozy and clean. All the staff we contacted were very nice and friendly. The breakfast is delicious and very varied
Excellent location, almost all attractions and shops nearby, including a wine shop (around the clock), the breakfasts are wonderful, the staff is very friendly and attentive
Довольно пафосное место, интересные интерьеры. Удобное расположение. Чисто, аккуратно, приветливый персонал. Но уют какой-то не самый комфортный что ли... Хотел выключить кондиционер, он выключается, но шумит всё равно постоянно. Убранство комнат старенькое, но это даже интересно. Завтрак не очень понравился, но вполне сносно. Уборка очень хорошая, средства гигиены обновляют каждый день.
Признаться, не очень понял, почему такая высокая цена проживания. Если только из-за расположения, то это минус одна звезда в отзыве) Пока авансом ставлю все 5 с надеждой на то, что улучшения грядут.
The location is ideal, near the town hall, the very center, the room is large, not new, but clean, five, next to the grand cafe, we went there for breakfast, we walked to all the sights, the price tag for New Year's 16k grew rub, expensive in my opinion..
A wonderful hotel in the very center of Minsk. We lived in a room overlooking the Town Hall, clean, cozy and beautiful. Pleasant service, delicious and varied breakfasts. We will definitely come here again!
Lamp hotel, very pleasant and courteous staff. Delicious cuisine, exquisite serving of dishes. The rooms are cleaned daily and well.
The hotel has a good location in the city center.
I recommend it!)
I like this hotel. Despite the time of existence, it keeps a "brand". Bright, spacious rooms. Large bathroom, care kits. Towels and bed linen of European quality. Comfortable bed, soft pillows. The furniture corresponds to stardom. Delicious and varied breakfasts. SPA. High level of service. Accessibility to the main attractions and cultural and entertainment centers. There are many restaurants in the surrounding area. There is a place to walk. Availability of Parking and Concierge.
Excellent staff and service , excellent location in the center , within walking distance of a large number of restaurants and bars , clean. Breakfast is weak for a hotel of this level
Friendly and helpful staff. Convenient location in the city center, between two metro lines of the blue and red branches. The breakfasts are standard without frills. The rooms have everything that is not circled and most importantly there is a bath)
Doubtful, but okay.
I will immediately note the good side-this is a very polite staff, friendly and helpful.
But there was a nuance when checking in - I was given a room for people with limited mobility. I asked for a replacement, everything seemed to be resolved, but I lost time (there were very short travel times), and I did not find a compliment from the hotel in the room, usually in good hotels they do this.
The room itself is already old. Tired furniture, stains on the carpet.
Poor communication between employees, I was very surprised when I found a maid in my room on the day of departure.
You need to be careful when booking: I was given a room with a single bed (I was surprised that there were such beds, even though I really booked one myself).
The only advantage of the room is a balcony with a beautiful view.
Breakfast for three. It seems that everything you need is there, but without the frills in the form of red fish and so on. There was also a meager selection of bread. But I would like to note that the waiters are friendly and polite.
This is not my first trip to Minsk, the previous hotels were much better.
Conclusion: I don't understand why this hotel has a 5-star category.
PS: I found out about the availability of a spa in the hotel when I read the reviews here…
I will stay somewhere else on my next trip.
We spent the weekend in Europe. Check-in was very late. I called in advance and asked for the upper floor as well. The check-in is excellent, the sixth floor, and there is also a balcony in the room. We ordered breakfast in the room. Everything is sooo delicious. Hot, fresh, large portions. Beautifully served. There is a swimming pool before breakfast. Nice water, nice shower. Everything is very clean. The room cleaning is perfect. Snow-white linen, comfortable bathrobes. Delicious coffee in the lobby. The weather was frosty, and the rooms were warm and cozy. We had a wonderful Old New Year!
A wonderful hotel, but there is one thing that spoils everything. The work of the booking department, we stayed at this hotel twice, the first time in 2022 we booked with a booking number, the second time 04-05.11.2023 by phone and both times upon arrival we were told there was no reservation. The first time they showed the booking number, they gave rooms, 04.11.23 was the second time and in the end they gave only one room, the second offered apartments for the price of 1800 rubles a day, when we booked 1000 rubles for two days. I wonder if the receptionist Irina is in her right mind at all, if it wasn't for my sister, who restrained me in expressions, Irina would have learned a lot of interesting things from me.
And what do you think, Irina offered apartments at the price of our initial booking, saying they need to prepare it and are ready to provide it a little later, we came later and as a result the price is 400 rubles higher, but what is it and then the reception deceived us. There was no strength to argue and say that they promised for the price of the initial booking, but the negative from the reception remained.
I advise everyone not to believe what they say on the phone, call and check the reservation before departure.
Well, hello to the management, next time we'll go to the Hilton because it's right after such a divorce. Thank you Irina for the highest level of customer service, I hope she knows what it is!
Hotel Europe are you even in your right mind to publish personal data?
And once again I repeat to you, I called 4.10., not 3.10. Do you need to provide a printout of calls to your number???
We had a rest at the hotel in early March, the first trip to Minsk. We were very satisfied! The online booking went through without any problems. I warned in Whatsapp that we would arrive later than the check-in time, they respond very quickly. All the staff are friendly and welcoming. For some reason, I especially remember how an employee at the reception helped a foreigner (not a hotel guest) find a communication salon where you can purchase a SIM card. I called a specific salon and clarified the opening hours. It was very nice.
During the stay, cleaning was done every day except the day of eviction. No complaints. The only thing missing were cotton swabs and discs.
A nice bonus is the presence of a swimming pool and sauna. There were questions about cleanliness, but we preferred not to think about it 🙈
We didn't have breakfast included, but we went once for the sake of interest. Cheesecakes and coffee are great, but scrambled eggs with bacon are more like scrambled eggs with pieces of fat.
The biggest advantage of the hotel is its location. We considered other accommodation options and then compared them with Europe, the latter won in all cases. Everything that was interesting to see turned out to be within walking distance. Both the sights and the promoted restaurants that were recommended to visit.
In general, we were most satisfied with the choice of the hotel ❤️ Thank you for the service ❤️
Очень хороший отель: прекрасное месторасположение в историческом центре города, стильный интерьер, просторные номера, внимательный и доброжелательный персонал, всегда готовый помочь в любом вопросе. Завтраки с шампанским, широким выбором блюд и десертов. Не стесняйтесь попросить у официанта омлет, яйцо "пошот" с беконом или лососем, свежевыжатый сок: на "шведском" столе они не представлены, но по вашей просьбе будут приготовлены индивидуально. Бассейн, сауна, джакузи с 7 утра и до 11 вечера. Рядом множество ресторанов, кафе, магазинов, и даже старый "добрый" кинотеатр, который вернёт вас во времена СССР.
A hotel with a 100-year history…
Vladimir Mayakovsky, Marc Chagall and many others stayed here. Beautiful and comfortable rooms, wonderful service and a wonderful restaurant.
Хороший отель, но до 5 звезд не дотягивает. У отеля шикарное расположение в центре города, рядом кафе, рестораны, достопримечательности - все в шаговой доступности. Номера просторные, кровати большие. Из минусов отметил бы очень скудный минибар (4 или 5 бутылок, в основном крепкий алкоголь) и скромный (для 5 звезд) завтрак - не увидел предложений "а ля карт", не увидел свежевыжатых соков (было три из пакетов - грейпфрутовый, апельсиновый и виноградный!!!). В общем, видна экономия во всем - от персонала до качества услуг.
One of the best hotels I've been to. Not counting abroad, of course.
Everything is clean , without damage , everything is working properly . The bathroom is clean, the towels are a little tired, but still normal. The pool and sauna are very decent. The restaurant is beautiful, the lobby is very elegant, especially the bar.
I think the location is super - ideal)))
You can start exploring Minsk from this hotel if you have not been to this city before. It was restored in approximately the same form on the site of the pre-revolutionary one with the same name. It corresponds to the style of the city - a mixture of the best Soviet, state and pleasant provinciality, but all in appropriate proportions and with the same, without too much pathos, taste. The location is ideal, the problem is parking - drive up / drive away.
It's amazing! I am a very very jaded user of travel services, my child is 15 years old, of course, too. The phrase: "Mom, we are in heads and tails in a rich way!". It means a lot. I don't know if there is anything cooler in Minsk. If you have money and claims for the best, go to this hotel. Never, in more than 20 years of my travels, have there been such breakfasts: rolls with caviar! There is no bidet, but it makes me laugh when they get a minus for it. The room is super comfortable: they forgot at home, but cotton pads and sticks are included, even bath salts. The plumbing is cleaned to a squeak. In our room. If you return to Minsk, only to Europe
Passing by, I saw this hotel and I will definitely stop here the next time I visit Minsk, from here you can walk around the center and it is very atmospheric
The staff is polite and friendly. The event in the conference hall was great. The hotel is located in the city center. I recommend a visit. You won't regret it.
Прекрасный отель, на должном уровне. Приятно порадовал интерьер хола, стеклянный лифт улыбнул. Местами интерьер номерного фонда неиного уставший, но содержится в такой чистоте и порядке, что на это не обращаешь внимание. Постель удобна, белье чуть не хрустит, так и манит поваляться и понежится, и не вылезать. Очень удачное расположение отеля. Старый город, площадь и станция метро, все буквально за углом. Также рядом пешеходная прогулочная зона, куча магазинов и разнообразных едален. Служащие отеля от охраны, до клининга прекрасные профессионалы своего дела, осталось приятное послевкусие от общения)) Тоже могу сказать о ресторане отеля, респект мастерству шеф-повара, приятна чёткая работа официантов и управлщей ресторана. Администрация отеля так же на высоте. Очень ответственные товарищи. Рекомендую к посещению. Лично мы с мужем, собираемся туда вернуться.
A great hotel in the heart of the city. High-quality rooms and friendly reception staff. The impression is spoiled only by the grandfathers of the working bellmen, who cling tightly to the suitcase in the hope of getting a tip...
A classic 5-star European hotel. Everything is very clean and delicious. And the very center of the city of Minsk. Everything is beautiful in the evenings
If it used to be one of my favorite hotels in Minsk, then on my last visit I was surprised. I understand that you can save money on something, but the current breakfast level for a 5-star hotel, I'm sorry, it's a shame. The service, rooms and so on remain at the same level, thanks for that. But the breakfasts just ruined the whole picture of the hotel and arrival.
Местоположение гостиницы отличное, но персонал слабый и не опытный.. не приветливый.. Заказывали двух комнатный полулюкс с видом на старинный город, а поселили с видом на центральную улицу, у хозяйственной комнаты, где стояли куча уборочных тележек с комнатой полной уборщиц!!! А шведский стол у гостиницы 5 звезд, ужасно не вкусный, персонал сонный и безразличный… По некоторым видам еды было видно, что кормят вчерашней едой! А фрукты выкладывали как кот наплакал, одно яблоко три - четыре киви и т д.. Ощущалось, что на всем экономят!!! А кофемашина, старая и допотопная, работала со скрежетом и на весь зал…., одна единственная… на Пять звезд не тянет!!!!!
Уютная современная гостиница, номера просторные. Незаметное, ненавязчивое обслуживание, чистота и порядок во всём. Расположена в историческом центре Минска, Приятный бонус - хамам, сауна, бассейн.
Хорошая гостиница в самом центре города. Исторический центр прямо под окнами. Просторные номера. Хорошие кровати и белье. Хорошие завтраки. Спа-центр только не очень, но в хамаме посидели с удовольствием. Были в начале марта. Утром 7 марта в холле играл саксофонст, очень красиво звучит в атриуме гостиницы, подарил нам хорошее настроение. В целом гостиница оставила очень приятные впечатления.
I crashed a car in the parking lot. The hotel refused - said that I was to blame. Height sign 2.10. Machine G500 1.95 cm. There was a pipe hanging on the ceiling that was simply impossible to notice.
The result is minus 10 thousand USD and ruined holidays - which I spent on a substitute car at the traffic police and lawyers.
The hotel refused to pay and compensate for something - and just sent me saying go to court.
Knowing that I am a citizen of Russia and doing all this will be expensive - both in terms of the court and in terms of repairs.
A well-deserved two - I attach a photo
Отличная гостиница, хорошие завтраки, очень вежливый и отзывчивый персонал.
В гостинице принимают карты мир, есть обменник.
Хотите жить в пешей доступности от большинства туристических мест - смело бронируйте тут номер.
Хороший отель премиум уровня. Высокий уровень обслуживания. Хорошее расположение. Центр. Есть подземная и наземная парковка. Персонал очень учтивый, как в самом отеле, так и в ресторане. Мебель в номерах старая морально и физически, я бы обновил. Завтрак оч хорош! Везде оч чисто.
Буду объективной- отель в центре города, очень удобно расположен, обслуживание на рецепшн, в ресторане отличное, вежливое. При заселении было замечание: номер бронировали на двоих, но все в номере было только на одну персону. Позвонила, попросила дополнить- почти все принесли. Завтраки вкусные, разнообразные. Бассейн практически пустой - либо нам так повезло. Остался неприятный осадок при выселении, нам с дочкой предъявили пользование минибаром, хотя я даже близко не смотрела что там стояло при заселении. Платить я отказалась, пусть разбираются с горничными, которые уверяют, что там что-то исчезло. И хотела бы добавить к невнимательности горничных, забывали свои средства уборки. Вообщем, испортили мне хорошее настроение от посещения Минска. Вам советую на будущее, при заселении в номер- просите убрать все из минибара.
К плюсам отнесу местоположение, красивый холл, наличие бассейна (маленький, но не плохой), хорошая косметика в ванной комнате. В остальном гостиница не соответствует заявленным 5-ти звездам: плохая уборка в номере (были найдены старые обертки и остатки волос), очень скудный завтрак, номер и ванна просторные, но не особо удобные, сантехника устаревшая. Но самое главное - очень неприятный персонал на ресепшен (даты поездки 2-3 июля), вроде и не было явного хамства, а от общения осталось именно такое впечатление (была проблема при заселении с путаницей брони - ноль попыток разобраться кроме нескольких повторений - надо доплатить; был согласован поздний выезд- при выезде сделали замечание, что поздно выезжаете и много вроде и мелких, но неприятных моментов). Отель не рекомендую, слишком высокая цена за такой сервис.
Центр города, утром проснулись под звон ратуши-средневековая сказка. Отель новый, уборка отличная, есть спа и небольшой бассейн и джакузи. Завтрак- шведский стол, шампанское и клубника. Есть магазинчик с прекрасным эксклюзивным парфюмом (по случаю приобрела Ananda).
Отель в центре Минска, удобно дойти до всех достопримечательностей. В номере было все заявленное. Розеток достаточно. Очень отзывчивые сотрудники. Неплохой разнообразный завтрак.
Отель с большими возможностями - прекрасное расположение, комфортные номера, есть балконы, свежий ремонт, правда в нашем номере ковролин был огромных пятнах. Но!! Завтрак просто позорный, как в заводской столовке. Как можно в пятизвездочном отеле подавать засохшие запеченные бутерброды? Где знаменитые молочные продукты Белоруссии? Десерты просто гадость. Одного раза хватило. Завтракали в прекрасном кафе по соседству.
Отличная гостиница. Комфортные, тихие и чистые номера. Отель расположен в историческом центре Минска. Шикарный ресторан, вкусные завтраки. Вежливый, заботливый и доброжелательный персонал.
Очень отзывчивый персонал. Расположение гостиницы удобное. Номер у нас был замечательный, только приспособление для глажки брюк стоит в комнате очень неудобно, ночью ударилась. Ресторан отличный, официанты быстрые и участливые. Шведский стол достаточно скромный, но приготовлено все вкусно. Чистота идеальная, что очень радует, ведь отношение к клиенту видно в таких мелочах.
Павел
Level 11 Local Expert
December 7, 2023
An atmospheric hotel, eclectic styles and home peace... Perhaps the quietest and most conveniently located, in comparison with other five-star hotels... The cleaning is perfect, the spa center, a cozy lobby, good breakfasts, customer-oriented and courteous staff. 5 out of 5. They made a 50% discount on accommodation, apparently it's not the season in November...