The story of how they wanted to cheat us out of 45 rubles on New Year's Eve.
The table reservation was made in advance and lo and behold, we were given the opportunity to choose a table that was comfortable for us. We made an advance payment, but that was the end of the miracles.
When we arrived at the restaurant on December 31, we saw another company sitting at our table. We received the response "the amount of your pre-order is less." We were shocked, because no one informed us. The table where we were transferred could barely hold the plates of snacks that we ordered and drinks. No one expected such a scam, but there was nowhere to go, so I had to stay.
Immediately after the chimes struck, they brought us an invoice with the pre-order amount, giving us the impression that they wanted to get rid of us…Bring the bill at the beginning of the evening… And we found out that they were demanding the cost of the entire deposit from us, and everyone had forgotten about our prepayment. We all understand, a person could get hung up on New Year's Eve, at first they politely explained and asked to count it. After 5 minutes of complex calculations, they approached us and demanded the same (incorrect) amount in a commanding tone. Instead of resting, we had to sit with a calculator and explain to the waitress where the amount came from.…Also, after all this, we had to do self-service. The table couldn't hold everything, and we had to keep an eye on the empty plates and glasses, but apparently it was just us. Therefore, empty glasses and plates had to be taken to the bar by themselves. I don't consider us restaurant critics and picky customers, but such situations should be 100% covered.
As a sign of apology, we were given 2 shots for 3 people. Is it worth the ruined holiday?
I ordered a table and no one met me and did not lead me to the table
I had to look for the waiters myself to get them through
There are few sets
Whiskey cognac is not what I would like, it's just that the vodka is colored and that's it
The sets are small, whether meat or vegetable
It's very sad of course
More was expected from such an institution
See original · Русский
1
И
Иннокентий Расплатников
Level 4 Local Expert
February 9
Good day!) We visited this institution on 02/08/2025 in order to broaden our horizons in our city. I DO NOT RECOMMEND the establishment to adequate people!!! .
Karaoke - 1 song for 10 rubles. But if you make a deposit before ordering 150p dishes, then the songs will be free from 21.00. It was done on purpose so that you don't go anywhere). According to the dishes, they immediately clarified whether everything was on the menu, and after a positive response, they ordered a beer set. For the first 15 minutes, we tried to figure out what kind of wings were on the plate, but after clarifying it turned out that they didn't have any wings, so we just decided, without asking, to throw something like strips in there. Next, they brought a "salad" with shrimp and quail egg. On a plate, 3-5 burdocks of lettuce 10-12 cm in diameter, smeared in sauce, 3-4 shrimps 2 cm long, against the royal ones in other establishments, 2 pieces of toast bread were put instead of crackers, there was no question of eggs. After asking the waiter where the quail egg was in all the salads, it turned out that the cook forgot to put it, are you serious? There were only 2 companies of 4-6 people in the whole hall!!! But, lo and behold, they decided to serve them on a separate plate and brought boiled chicken eggs! Without even specifying that it turns out they don't have any quail!Do you want to kill a man who is allergic to a chicken egg, and he specifically orders himself a quail egg????Guys, turn on your brain!!! Then the complete thrash began! Guys started pouring in from the street, bringing food, alcohol, drinks, and taking it all out of backpacks on the tables! One company collapsed on the table in an inadequate manner, the second under the table.. Security guards and employees don't care about what is happening... Is this Gomel's level? Are you real, but do you think so?Karaoke is a separate topic, we were waiting for the microphones to start being distributed, but at 22.00 we decided to clarify why there is no karaoke, it turns out that the presenter earns her money by sitting and waiting for people to come to her for microphones!In general, this is your earnings, 10 rubles per song! As an apology for such piggishness, we were allowed to choose 1 cocktail for 6 people at the expense of the establishment. Special thanks to the waiter Phillippe, for his work, as he smoothed out all these shortcomings of the chefs, presenters, bartenders!(plus a point to the institution due to his work and hard work)
PS after the publication of the reviews, we were accused of not paying for the 1 cocktail that we were allowed to choose at the expense of the institution. Guys, stop kidding, you made up the payment receipts yourself, since it's not in the receipt, it means it's on the house!!