I've been to this bank too. I paid through the information kiosk. I will say that this department is one of the largest in terms of area. 8 cash desks plus a currency exchange, plus 2 information kiosks very quickly let visitors through. You don't have to wait long. Everything is automated, in plain sight. The cashiers are nimble and friendly. Information assistance in the person of an employee is always nearby. Convenient, I liked it. I recommend
The service wants to be better. The review concerns the bank on Frunze St., Gomel.
To pick up a payment card forgotten in the information kiosk, you need to wait 2 days. That's the speed of work. They say wait for the SMS. Then come back. The card is transferred to the accounting department. There it is entered into the bank's computer. Then she is lowered to the 1st floor (apparently she is carried by a disabled person or a blind person). That's the kind of dancing. Therefore, even 1 is a lot. Dear cardholders of this bank, try not to forget your cards.