Maps • Minsk • Medical centers, clinics

Альфамед

Rating 4.4
Open until 9:00 PM
Minsk, Surganava Street, 17

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Minsk, Surganava Street, 17
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Городской
+375 17 336-45-16
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Panorama
Rating 4.4
422 ratings
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123 reviews

Level 2 Local Expert
October 13, 2024
On October 7, my husband signed up for a colonoscopy and FGDS under anesthesia on the 14th. I was nearby, I heard the conversation and was surprised that they didn't tell him anything about the preparation, I did the same procedure myself earlier and I remember that I need to prepare. I called the center myself and clarified everything, asked to send the information to Viber. Everything was sent, my husband started preparing on Friday (diet). After 2 hours, he needs to start drinking a certain drug, now the administrator calls him and starts asking about tests, certificates (on Sunday!!! He has scheduled procedures tomorrow at 9:30 a.m.) and calls the amount significantly higher than what was called during the recording. What is it called anyway? Customer orientation? Professionalism? Reliability? I personally advised my husband ALFAMED, because I liked the doctor Zholudev. But now the opinion has changed about the center, and the husband is worried whether to go to them in principle with such an irresponsible approach. I am waiting for feedback from the center! It is especially interesting how the issue is solved when a person has prepared 480 rubles for payment, and they tell him 840 rubles for payment? What do they do in such cases? Maybe the difference is paid by the incompetent administrator who called the first amount? I have a lot of questions, let's see if my husband and I will get answers to them!!!!
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2
Т
Level 7 Local Expert
January 16
We contacted the ENT, there was a very competent and intelligent doctor. She prescribed the right treatment, performs the procedures painlessly, the girls at the reception do their job efficiently, thank you!
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Level 18 Local Expert
January 24
I don't know what other Alphamed centers are, but Surganova Street is probably the oldest. A gloomy, dark corridor. The reception is the same. And the payment is spared. It's like I'm running away without paying. I visited a gastroenterologist with one problem. I came about the liver, but they ordered me to check my stomach. Probably, "suddenly he will make us" 230 rubles after all. Compared to the medical center opposite, heaven and earth. I didn't like it. And the doctor is kind of insecure.
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