Very good)) friendly staff, spa pool area, comfortable room, very clean, breakfast included, the rest is at your discretion) if you want dinner at the restaurant, you can also sit in the lobby perfectly. The city center, the view from the ninth floor is wonderful)
I really liked it!
We took the "Corner Suite". In Moscow, a room of this level is 3-4 times more expensive (they took a SAFMAR GOLD card). Breakfast is delicious and varied. With champagne.
We didn't have time to visit the SPA. On New Year's Eve, my friends and I booked two Suites, I'll write about the SPA.
The casino is SUPER! Apparently a new owner... new equipment and staff are just "buski". The security is harsh, but it's calmer with them. In the main hall, the chamber atmosphere and nothing distracts from the game. I've only seen some slot machines in Las Vegas. Life is in full swing in the VIP lounge (strange, but fun). You can hang out, and rest, and eat.
Raised money for the KKK was paid without hesitation.
Sorry from the photo only the faucet from the room (also speaks about the level of the hotel).
The breakfasts are excellent. Purity. Nicely. The room is new, clean, bright. The location is convenient. The spa and pool are beyond praise, the pool is large with included bubblers, works 7-23, there is a Jacuzzi with warm water and bubblers.
Nice hotel, very clean, beautiful spa, excellent service, thank you
BUT the restaurant is a quiet horror, if you want to have dinner in the evening, you will first wait 40 minutes for a dish that will eventually be brought cold, the menu is taken out for a long time, the kettle with tea could only be brought from the 3rd time (the first 2 water was warm and the tea was not brewed)
For breakfast, it is also better to choose another institution
, I do not lower the rating, since the hotel is excellent
It is beautiful and pleasant. The service is excellent at the hotel, for the restaurant minus a star: pasta is boiled pasta and next to it is a separate piece of fried fish sprinkled with caviar. Like an afternoon snack for children.the garden
Moreover, I ordered another dish, I was informed that it was not there when other family members had already started serving everything, and alas, I ordered pasta with seafood, well, I finished what I had on the run. Everyone learns how to serve and serve at Cafe Kaza in Brest!
Заехали в отель в свадебное путешествие. Отель предоставил комплимент в виде шампанского. Приятно. Это были все приятности. На четвертую ночь новые соседи гуляли так, что уснуть было невозможно, а с 7 утра им было плохо и это так же отлично слышно. На мои жалобы на шум администрация привлекли охрану. Гости охрану проигнорировали - отель не справился. Я попросила замену номера. Мне заменили. В итоге спина болит от кровати, она была подавлена. Холодильник в номере еле жив, мастер пришел с термометром и доказывал, что +15 это норм. В предыдущем номере холодильник работал хорошо. Ну а в ванной текущий полотенцесушитель и поломанная раковина. Мыльница тоже сломана. Отель никак это не компенсировал кроме "простите, извините".
В спа вечером много народу. Это вполне объяснимо. Но много и детей в подгузниках не по размеру, свисающих до колен, ни от чего не защищающих. Но это, конечно, вопрос к родителям. Хотя и к отелю. Правил для посетителей с детьми я не видела нигде.
Одним словом, если возникнут проблемы с соседями, решать отель их будет за ваш счёт.
Не рекомендую.
Nice hotel, overall everything is clean and pleasant. The only thing that confused us was that we had not had our bed linen changed for 4 days, although we should change it at least once every 2 days.
The room has everything you need - gel, shampoo, balm, a good hair dryer.
Very small pillows, uncomfortable. The bed is like a cloud, you fall through a lot and your back hurts in the morning.
The SPA seemed small for such a large hotel, there are a lot of people there on weekends that could not be entered, on weekdays it is acceptable.
There is an Alfa-bank exchanger on the ground floor, which is very convenient, the exchange rate was acceptable.
The hotel is chic, the rooms are spacious, the view from the room is beautiful, the spa is good (but there may not be enough space on the sun beds), there are electric car chargers in the parking lot🚗breakfast worthy of five stars, surprised by the presence of donuts🥯 Dunkin’ Donuts and the staff 10 out of 10!!!! I recommend it!!! 😉
The number, of course, does not pull on 5 *. But clean, neat. The reception staff is very friendly and helpful (I don't know how it will be in Russian). The breakfast is not bad, but not epoch-making either. The waiters are not very efficient. Strained: a girl came out for breakfast in a bathrobe and slippers. Sticking headphones in her ears, she walked back and forth, obviously perceiving surprised looks at herself as compliments and envy. Apparently, there was no one in her life who could tell her that this was a bad thing. The open robe exposed her body, which in itself seems to be beautiful, but not at breakfast. She ate for a long time and thoroughly, apparently, she was hungry during the night, a lot of energy was lost. Made a remark to the staff. In response: we are shocked ourselves, but we can't do anything. And it should have been done. Come up and say that other guests feel uncomfortable, we have a 5* hotel here, not a beach, we ask you to get dressed and wait for you back. Something like that.
The Renaissance hotel is beautiful both inside and out! The spa is wonderful, the sauna, the Jacuzzi and the pool are just the thing for a business intensive trip. A recommendation would be a good wet sauna. The food is also top notch.The staff is friendly. I recommend. I will be glad to visit you again. Yes, Minsk has conquered with its external and internal cleanliness!
Отличный отель, удобная локация, до центра можно за 20-30 минут спокойным шагом дойти, для любителей подземки - рядом станции метро, судя по названию на месте когда-то бывших грушевых садов.
Приветливый и внимательный персонал, чистые и свежие номера, а главное уборные кровати и подушки. Немного шумновато под вечер с учетом того, что окна на обе стороны выходят на дорогу, но после 22:00 этот вопрос отпадает за исключением редких не особо умных водителей с прямотоком вместо классической выхлопной трубы.
Если брать отель как локацию для конференций с проживанием - место идеальное. Хороший лобби-бар, завтраки к сожалению заценить не успел, т.к. поддался отзывам предыдущих писателей 😁
Успехов в дальнейшем развитии отеля, пусть всегда будет только 5-звезд 🤝🏻
I was vacationing at the hotel with the children. Of the advantages: good breakfasts (without juices and without drinking water) And that's probably all. The bed linen is literally exhausted: either there are a lot of synthetics, or they starch. You sleep like you're in a cellophane bag. The blanket is like a rattlesnake, rustling, I had to get it out of the duvet covers and put it away. A lighter was found in the dressing gown in the closet. I can't explain her being in a kind of washed bathrobe. The pool is small and just smells suffocatingly of bleach. The children refused to go to it after the first time. All these moments were very disappointing. Moreover, a very decent amount was paid for 3 nights.
Nice hotel.
Clean, cozy, polite staff.
Delicious breakfasts.
There is a swimming pool and a sauna.
Dinner was included in the price.. but there was a rather modest assortment. And the lady caretaker is not very friendly.
The chic clean room, excellent breakfast, spa and lounge areas are very decent.
Friendly staff at the reception and in the restaurant... we rested for the 3rd time, we will definitely return again and of course we will recommend it to everyone👍
A wonderful hotel with a convenient location) nice clean rooms, provide all shower accessories, bathrobes, free access to the pool, sauna and Jacuzzi is included
Delicious food, we had dinner once and before leaving we had a business lunch on the buffet principle
There is its own Parking
I liked everything very much, thank you very much to the staff for their professionalism⭐️⭐️⭐️⭐️⭐️
Great
I liked the spa area. A spacious swimming pool and good steam rooms. The room is normal, but a little small. The minibar is expensive. The staff is friendly, the room cleaning is high-quality and unobtrusive. Rumservice works clearly
They cook very tasty in the restaurant, good massage masters, although it would be nice to ask at the beginning where you can touch and where you can't. The pool is small, there is one Jacuzzi, and the aqua zone is in principle small, i.e. it is not designed for a large influx of visitors. Well, one of the unpleasant surprises: a strange girl accidentally managed to open my closed locker. Her password was not identical to mine. I forgot to say this at the reception, but that's the way it is. If you live in a hotel, then this is a great advantage of spending time like this. Plus, aquazone + massage and there are discounts on cream.
A magnificent hotel! Wonderful delicious plentiful breakfasts, beautiful interior, spacious comfortable clean rooms with panoramic Windows. Magnificent spa area.
The three of us had a rest, got a lot of pleasure from the hotel.
Spacious rooms (lived in a standard room), a large swimming pool (20 m), delicious breakfasts, pleasant polite staff. Parking for hotel guests is free. Stayed for 4 nights in November, were satisfied.
In the SPA area (included in the price), the second sauna did not work, but there was enough space in one. Otherwise, everything is as stated when booking. I recommend the hotel.
Nice hotel. Friendly smiling girls at the reception)) the interior is pleasant, cleaning for 5+. The buffet breakfast is varied, with pancakes))) and with champagne)) the spa is also included in the price (I did not get there).I liked everything, I recommend it!
We stayed at the RENAISSANCE MINSK KONG HotelRESS HOTEL AND SPA for one night on the way from Brest. Before returning home to Moscow for Christmas, from 05.01.24 to 06.01.24.
They greeted us warmly, went to the SPA. The SPA has 2 saunas and a swimming pool, the atmosphere is cozy. There are not many people, even when all the sun beds are occupied. The room is comfortable, the TV is "human" diagonal, unlike other hotels. All toiletries, including soft bathrobes and slippers were in the room at once. Even a capsule coffee machine with 2 capsules and a kettle, a refrigerator with a mini-bar. By the way, there is an ice machine on the floor! It is on our 10th, it is a pity that it was not useful to us that day). Parking for hotel guests is above ground, free of charge.
We had dinner at the hotel restaurant, everything was decent. We didn't take breakfast in advance. A buffet for $ 20 per person (in the hotel, the prices for accommodation are also announced at $). We had breakfast according to the menu. Breakfast cost us 60 BYN for two. We are satisfied with the hotel, we recommend it!
Первый раз в Минске. Впечатления по отелю следующие. Вначале позитив.Номер хороший, качественная сантехника, хорошие кровати. Спа комплекс с сауной. Ночью тихо. Вкусные завтраки, отличный кофе. Что не понравилось: медленный wifi, в ресторане небольшой выбор блюд (те, что есть на 3+), уборка в номере по запросу, халат по запросу. После прилёта в первый день, решили посетить бассейн, везде написано, что спа работает до 23.00. Пришли в 22.25, администратор на нас посмотрела так, что стало понятно "нас здесь не ждали" и сказала, что они уже закрываются, полотенца нам не дадут и сегодня мы уже опоздали. Для меня, если написано, что спа работает до 23.00, оно должно работать до 23.00. С персоналом нужно работать и подтягивать клиентоориентированность. Отель в целом хороший, но сервисом нужно заниматься. Всем хорошего отдыха!
A wonderful hotel!
The room is cozy and spacious. friendly staff. When it was cold in the room, a heater was brought. We received a compliment from the hotel in the form of champagne and a cake for our birthday. Very nice! Special thanks for such a surprise. Luxury spa FACILITIES: a warm pool, hot Jacuzzi and 2 saunas.
Very convenient location - close to the metro, there is Parking. I would love to stay here again
A wonderful hotel with its own parking lot, polite and helpful staff, casino,spa, excellent cuisine, cozy rooms. The excellent location of the hotel is 5 minutes to the city center, close to many restaurants and cafes
I really liked the hotel. The spa is great. The restaurants are hospitable. The staff is helpful.
The center and attractions are not within walking distance, but the transport stop and metro are close and comfortable. Taxis were always depressing.
Хорошая гостиница, останавливались на три ночи. В номере есть все необходимое, чайник, фен, утюг. Рядом продуктовый магазин. Бесплатная парковка для проживающих. Вкусные завтраки! До самого центра города, можно дойти пешком.
We liked the hotel, it is very convenient if you are by car. Who cares-there are electric car chargers in the parking lot, I didn't look at the connectors. It is difficult to evaluate the fives because everything is there that you expect. The breakfast is excellent, the spa area is very decent. However, people are allowed there "from the street". It can probably be very crowded at times, but we were lucky to swim comfortably after a working day. In general, it is not fashionable, of course, but very decent for the price that is being asked.
I really liked the hotel. Friendly staff, cool plumbing, excellent breakfasts. What pleased me was that for a child of four years old, accommodation and meals with us are free of charge. A pleasant spa and gym are included in the price.
I liked everything, the room is very comfortable, the bathroom is spacious, the repair is excellent, you need to go to the spa before breakfast, then there are few people (I'm talking about the weekend). I took an Indonesian foot massage for 30 minutes, done by a girl from Southeast Asia. I washed it well and pleasantly. But Bali was somehow different. The breakfasts are excellent. Got high)
Great hotel! Ideal for a weekend break. There is a gym and a spa area with a swimming pool and saunas.
I would like to note separately the types of massage for every taste, massage therapists with magical hands!
Near the city center, the hotel has excellent free Parking for guests.clean comfortable rooms, love animals))I really liked the accommodation in otlele, attitude,service,spa with swimming pool,Jacuzzi,sauna (included in the price) - everything is at a high level.The prices are acceptable.When we have a chance to visit Minsk again (a beautiful city by the way), we will definitely stay at this hotel.
An excellent spa, thanks to the reception staff and massage therapists, a pleasant impression and pleasure of visiting is created. The massage is super, the body felt very easy and comfortable after it. One of the best spas in our city. Price quality 👌
It's time to make repairs, it's too expensive for such an interior. But the staff is working fine. It's all clear. Very tasty breakfasts in the restaurant. A rich menu, worth ordering. The spa is clean, the staff works well, but it is clear that the interior is outdated.
Nice comfortable room. Comfortable bed and good pillows. Nice underwear, it can be seen that it is not worn. There are all necessary appliances: hair dryer, kettle, iron, TV, refrigerator. Everything is working properly. There are many outlets in the room. A comfortable shower in the bathroom with a clear water temperature controller.
I took the hotel without food, I can't appreciate its quality.
And now what I didn't like. The furniture in the room is a little shabby. There were noticeable stains on the carpet from previous guests. The room was cleaned, but for some reason they did not wipe the dust. The spa has a constant problem in the morning with warm water in the shower in the morning. Which is not very comfortable, because after a public pool, it is advisable to at least rinse off for hygiene purposes. And here in the fall, under a cold shower, you can get sick. Another constant problem is the towels in the spa area. There are none. One evening an incomprehensible situation happened to me. I came and asked for a bathrobe and a towel. The receptionist said that you need to wait 15 minutes. When I agreed and said that I would sit and wait with them, the robe was immediately found. It turns out there were bathrobes, but they just didn't want to give me?
In general, the hotel left a good impression, but there is something to work on for even better quality.
Excellent hotel, convenient location. The spa is incomparable. Room cleaning at a height - daily change of used towels, there is an electric kettle in the room, the girls monitor the availability of water, tea, coffee, always clean. Thanks!
Great hotel. We came with colleagues on a business trip, we were very satisfied. Large swimming pool, spa, Jacuzzi, drinks can be taken in the spa area. There are two restaurants inside the hotel, you can order room service, which is very convenient. Breakfasts are plentiful, everyone will find a dish and drinks to their taste. The rooms are clean, not too spacious, but generally enough. The room was cleaned 1 time for our presence, there is not much to complain about. I also liked the individual care kits, in general, you don't need to take anything with you, except shampoo, conditioner, there were even creams, cotton pads and so on. The hair dryer is not too powerful, but it is suitable for not very thick hair. In general, I recommend
We stayed at the hotel for only one day, but the impressions are the most pleasant, clean, cozy, comfortable cot and bed linen in the room safe, ironing system, hair dryer, kettle - everything works. There is a spa with a swimming pool-unfortunately we didn't get to evaluate it. Friendly and responsive receptionists at the reception helped to solve the problem with booking🙌 the lobby restaurant was deliciously watered and fed❤️
Nice hotel. The breakfasts are decent, the spa area is small, but also very pleasant. The reception is always ready to help. I ordered room service, everything was delicious. The rooms are clean and the lighting is cozy.
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Show business's response
Роман
Level 10 Local Expert
February 15
Stylish hotel, pleasant and courteous reception staff. Beautiful interior. I won't say anything about nutrition, I didn't eat, but the restaurant is beautiful. It is convenient that there is its own, spacious enough, parking with an automatic barrier according to the state number.
On the plus side, you can put 10rubles for just one mixer in the shower, it's good!!! Smooth and clear adjustments, etc. in general, it just went right for me!
Of the cons, one is fat! There was practically no window in my room! This is due to the external architectural structure of the building, and as they explained to me later, the room with a similar window, or rather with almost no window, is almost the only one on the floor. But it was me who got it. With this triangular half-frame, the room looks like a fortress. At the same time, the floor was half empty. It is unclear what the staff was thinking when checking in, but for me it was not critical, because the main task was to get enough sleep from a long journey. And it was not difficult to do this - the bed and pillows in the room are comfortable and comfortable.
In general, in terms of windows, I propose to clarify when checking in.
Хорошая локация (расположение) отеля,
интерьер, своя парковка .!
Прекрасные номера, матрасы, подушки, одеяла, хорошее состояние постельного белья
и полотенец…!
Хорошие завтраки, хороший персонал
(но к сожалению, не ко всем относится подобная оценка), неплохое обслуживание .!
В качестве рекомендаций (без претензий) :
Хотел бы обратиться и / или обратить внимание руководства отеля , уделить внимание на обслуживающий персонал (поваров, официантов, администраторов..) и обслуживание
в ресторане .!!!
По поводу завтрака :
Приходится (каждое утро) просить, чтобы поднесли те или иные продукты (масло, сыр, яичница-глазунья, фрукты и т.д…) и в большинстве случаев, все продукты (яичница / яйца, сосиски, беконы и т.д..) всегда ХОЛОДНЫЕ.?!?!
К подобным просьбам, относятся с откровенным недовольством и мимикой на лице, некорректно ведут себя , а когда видишь лица поваров,
то остаётся только догадываться , куда деваются вышеуказанные продукты, если своевременно не подносят и / или нет никакого желания освежить содержимое блюд и / или следить за этим..?!?!
По поводу ужина и / или обеда :
Загляните для начало в меню и сделайте соответствующие выводы, а затем, снова на кухню и отведайте (хотя бы раз), те блюда, что имеются в меню и что подают (ПРОДАЮТ) клиентам …!
А напитков, например таких как кока-кола, фанта, минеральная вода, нет в меню вообще,
но официанты / администраторы готовы
принести Вам эти напитки, но ответить на вопрос
а как же тогда мне включат данные напитки в счёт, если в меню их нет, отвечают в устной форме и озвучивают стоимость напитков.?!?!?!
Бред.., как минимум..?!?!?!
Для понимания и соответствующих выводов :
Стоимость кока-колы - 7руб.,
за объём 0,33 и так далее..,
по другим позициям напитков..?!?!?!
Обслуживание - 0..!!!
Ведут себя некорректно, как минимум..!!!
Надеюсь на понимание
и соответствующие
выводы .!
Соотношение цены качества на уровне. Чисто, красиво, вежливо. Номера хорошие, функциональные. Ели в других местах, поэтому завтраки и кухню ресторана оценить не могу.
Если хотите уборку каждый день - утром озвучьте своё пожелание на ресепшен. Попросила убрать номер часа в 2, пришлось в 22 напомнить. А целом место оставляет приятное впечатление и желание вернуться.
Great hotel. Nice rooms, a chic breakfast buffet. There is a gym and a SPA area where you can use the pool and two saunas. It's just worth considering that in addition to the hotel guests there will be a lot of locals, especially on weekends.
I am currently in this hotel, I really like everything, the hotel is at a good level, special thanks to all the staff, very friendly, sociable, they will always tell you everything, even if it does not concern the hotel. I will recommend it and I will come back here again.
My wife, my child and I stayed at this hotel! I liked everything very much!
The spa area has a small gym, swimming pool, Jacuzzi, hammam, massage (Thai). Breakfasts have a huge selection of various dishes. The service is super. You can also rent a car... in general, it's great here!
Просто высший балл👌очеь удобно расположение. 5 мин на такси. Такси вызывали через яндекс.такси. завтраки не вычурные, но очень вкусные, любой подберет, что нужно.
Самый жирный плюс зона спа, сауны, бассейн +джакузи и конечно же массажная зона, где самый внимательный персонал и нежные ручки👍ходила и дочка 9ти лет и я) и не один раз) после бассейна и тяжелого экскурсионного дня - самое то😁💞
Всем будем рекомендовать!
Ну и конечно же рум сервис и ресторан. Приехав с экскурсии, не успевали в ресторан, ели в номере) вкусно очень.
Ждем открытия казино и тогда вообще из отеля можно не выходить👌
This hotel has exceeded all my expectations.
The rooms are clean and cozy.
The spa is awesome.
The service is super.
Lobi bar -the staff is on top
We have very positive impressions, we will definitely come back again.
Nice hotel. I think so, probably premium class. All shower accessories are available, toothbrushes with paste, shampoo, conditioner, hair dryer. With a swimming pool and sauna, with good breakfasts. Very friendly and smiling girls at the reception. We spent two nights at the hotel. Everything is fine.
We ordered a room in a bath hotel because of the SPA, which is clearly difficult in Minsk))
I didn't like the SPA area, there were a lot of people, one small swimming pool, only one sauna worked, one shower out of two was working.
I can say that only the staff in the SPA area pleased with the hospitality and friendliness.
We settled on the 3rd floor with a view of the construction site. They asked to change the room, they said that there were no available rooms.
The location is not bad, but for that kind of money you can settle closer to the center.
A magnificent hotel, I have been to many places in the world, there is something to compare with, in the Renaissance the service is at a high level. Plus, a great location, mega comfortable rooms, a spa area, and all this for relatively little money!
Special thanks to the reception desk administrator Ekaterina!
Хороший отель, просторные номера со всеми удобствами, современный интерьер, огромная кровать с ортопедическии матрасом. Наконец-то хорошо выспалась. На первом этаже, спа-центр зона с сауной, бассейном, джакуззи и тренажёрный зал. Для постояльцев услуги спа входят в стоимость номера. Отель расположен недалеко от центра Минска, главных его проектов, ресторанов. Всё очень понравилось.