I really liked the airport in Astana. Cool interior A lot of fast food there is a grocery store with reasonable prices. There are several currency exchange offices, but the exchange rate is a little low. You can also buy SIM cards with a local mobile connection and be in touch. But again, the price is a little too high, you can buy cheaper in the city. I was passing through bringing passengers from Omsk. A little disappointed with paid Parking. I left strictly on time, but for some reason the barrier did not open, and as a result I had to pay for another hour of parking as the time of the next hour went.
The airport is pleasant, clean, beautiful, modern.
It is convenient that there is a phone charging stand, although for a very limited number of people, and a vending machine with coffee and hot chocolate at an affordable price.
The flight is on time, there is a lot of space in the waiting room, you can sit separately from the people.
Of the cons, it is very difficult to make out the speech of the girl announcing the flights, either quietly or indistinctly, we listened intently, and still only fragments are clear.
Plus, the screens themselves with the list of flights seemed too small, or they hang high, my eyesight is weak, they also searched for information about their flight with tension, so I take off the star
A wonderful airport, clean, new, even cozy in places, without too much fuss. Upon arrival, there is everything you need, exchangers (the exchange rate really leaves much to be desired), cellular communication and transport accessibility to the capital. You want a bus, but you want a taxi. It's not far to the city. Taxi prices here are very friendly. The only thing missing is a full-fledged cafe with delicious Kazakh cuisine. January 2024.
It's a good airport.
But it is located far from the city center
Well maintained. There are several places to eat, drink coffee. There are many souvenir shops, including in the drive.
Elevators, stairs, escalators.
The entrance to the airport is convenient and fast
Registration is working normally. But there are small queues at the control.
The drive is spacious and bright.
The staff is normal, passengers too.
Taxis are offered. There are Yandex. taxi and other aggregators.
The airport is unexpectedly small, but at the same time, it is quite convenient, comfortable and cozy. There is everything you need, and at the same time all this is in its place. The only thing I didn't like was some muddy guy who very persistently offered to take a taxi to the city, for 10 thousand tenge. At the same time, he also aggressively convinced that it would not be cheaper to find. And in response to laughter, he almost got into a fight. :) As a result, he left by Yandex taxi for 1820 tenge. Yes, it certainly has a mediocre relationship to the airport, but keep this in mind. Otherwise, everything is just fine.
It's a good airport. Cleverly thought out. There is a grocery store at reasonable prices, many cafes and restaurants, ATMs of various banks, currency exchange. There are massage chairs and, unlike Russian airports, no one sleeps in them. They are alarmed and you can use the massage chair for its intended purpose.The most important thing that I like is that the airport is not crowded, there is no crowd like in Sheremetyevo or Sochi. There is a lot of space and it is spacious. Awesome
So far, this is the best airport in Kazakhstan in my opinion. Let's compare when the new airport in Almaty will be completed))) everything is convenient and simple, you will not get lost. The staff is polite. Convenient access. The boarding terminals are excellent. They don't take buses to the runway))) Since 2012, I have been flying frequently from and to Astana. During this time, there was not a single situation at the airport that could spoil my mood. Moreover, in 2021, I was late for my flight, from the right side where a large parking lot is visible, the runway did not get on the plane, but as a consolation prize I was able to film how he drove away from the FRI, drove onto the runway and took off 😂
Интерьер аэропорта выполнен в современном стиле, с большим количеством стекла и металла. Все зоны ожидания и регистрации оборудованы удобными креслами и информационными табло.
Что касается безопасности, то аэропорт Астаны является одним из наиболее безопасных в Казахстане благодаря современному оборудованию и высококвалифицированному персоналу.
Единственным недостатком является то, что некоторые рейсы задерживаются из-за погодных условий или технических проблем. Однако, в целом, Международный аэропорт Астаны оставляет положительные впечатления.
There are international and local terminals in the same building. The local has a good dining room. Plus there are a lot of different cafes on the territory. You can enter without undressing or changing clothes. There are many seating areas, there is even a quiet area. There is a capsule hotel. Convenient airport navigation. There is an average hotel at the end of the airport. But it can be booked for half a day (by the hour). The only disadvantage is that you cannot book it by phone or email. And through Booking, it often shows the lack of places, because he books for a day at once. Responsive staff. At my request, even a taxi was called at night.
Excellent airport, friendly and comfortable space. Quick and convenient check-in, a spacious clean area at the gates. A small but friendly duty free service. You can always take good-quality "Rakhatov" chocolate and national souvenirs as a gift. Customs inspection is prompt and convenient. A positive space.
I am a professional traveler, and I have to fly around the world often. I can say with confidence that Astana Airport is one of the best airports I have visited.
The first thing that catches your eye is its size and modern design. Everything is done taking into account the comfort of passengers, from registration to passport control. The waiting rooms are spacious and comfortable, with free Wi-Fi and plenty of seating.
In duty-free, there are not enough local goods that you can buy with you. But very polite women at the checkout.
I would definitely recommend this airport, it is a modern, safe and comfortable airport that will make your trip pleasant and convenient.
But, there is one terrible section: this is customs control, there is always a queue in the arrival area, you stand for at least 40 minutes. And yet, women with children are standing in a common queue and before they were allowed to pass without a queue, now customs officers say they won't let them in.
A positive impression of visiting the airport. Efficient service organization, friendly staff and cleanliness. Convenient waiting areas and a variety of services make the flight waiting time comfortable. Excellent infrastructure for travelers. All together, it creates a positive experience before departure or upon arrival.
Аэропорт пока не очень большой, но зато уютный и современный. Есть всё необходимое по высшим стандартам. Рядом огромная парковка для автомобилей. Есть общественный транспорт до города. Скоро построят и наземное метро.
Проблемы: с собой лучше иметь наличку, которую можно поменять в аэропорту по российскому паспорту. В большинстве обменников в городе нужен загранпаспорт. Для проезда на городском транспорте нужна специальная карточка или приложение. Нашими картами или наличкой оплатить не получится, лучше кого-то попросить. Яндекс-такси оплачивается из приложения с автоматической конвертацией.
It is as comfortable as possible, there are many seats and reclining seats for people waiting for a transit aircraft for a long time. There are massage chairs available, next to which you can recharge your smartphone. Clean bathroom. Friendly staff. The waiting rooms have several electronic information boards.
I found only one negative, the gate number for departure was changed and it was not announced over the speakerphone, but the information was posted on the electronic scoreboard. The airport is great!
Great! There was an inexpensive canteen , a supermarket ! Super! And massage chairs just conquered ! 1000t in 10min -a fairy tale!!! In such places -be sure to install!!! Lots of chairs. There are semi-horizontal sunbeds-class!! I haven't been for a long time -I really liked it!! Well done! Thanks ! It is not for nothing that it is recognized as the best airport in Central Asia!!!
There is a delicious coffee, on the ground floor there is a good one, with adequate prices, a shop with products, souvenirs and other things. On the second floor there is an inexpensive dining room, they always ate at night, food for three, but it is quite edible. And on the second floor there are chairs on which, in case of a long wait, you can sleep in a supine position....
Clean, there is a place to relax. Polite staff, can answer questions. There are souvenirs, you can have a snack. Large parking lot nearby. In the arrival area, I liked that they help with the purchase of a SIM card, explain which fare to use and how to change the fare upon departure, there is also a currency exchange here.
Big, interesting, but not completely thought out. There are very few platforms for charging your device, only 2 and located at the very edges of the airport, then corridors with passengers, disembarkation and boarding along the sleeves, you wait a very long time until they release you from the previous neighboring rukov and everything will pass. Then they just start letting in. There are nuances, and it's so warm in the waiting room, well, and 1 more joint, as everywhere else, these are inflated prices. Since from no source, It was forbidden to carry everything with you, even water, and there it is almost all gold. That's what they would have started to regulate. Food also costs a lot of money.
The airport is quite large. Very clean despite the large number of people. The toilets are clean.
Polite staff.
The waiting rooms are clean and there is a place to sit or buy water.
They quickly passed the security and border control.
Parking lots are large, but sometimes it's difficult to find a place.
The airport itself is very beautiful and fashionable to say cozy) I liked everything, 5 stars 🫶
Among the good airports. Cleanly, all the scoreboards convey information quite informatively. There are many places where you can have a snack. For people using contact lenses, an automatic machine with lens solutions in a convenient package of up to 100ml has been installed. It is located in the transition to the international terminal. In general, only positive emotions from the airport.
Excellent international airport.
It is free and spacious.
Everything is clean. The restrooms are wonderful, you can easily fit in a booth with a suitcase and it won't be crowded.
I was very pleased with the work of customs officers. We tried to speed up customs clearance both on arrival and before departure by organizing a queue.
I'll be happy to come back) Thanks❤
A large modern building. Parking is well organized. There is not much space inside to the inspection area. There are cafes, toilets. Inside, the organization is rather clueless: small waiting rooms, crowded people. Toilets are "out there somewhere." There are cafes, bars, shops. There were sockets to charge the phone, but one or two per room. But it's so clean and tidy. In general, an ordinary airport
The scope and size are impressive, the main thing is that everything is arranged wisely and with calculation. An excellent airport with all modern and thoughtful engineering and communication solutions. You can easily and quickly figure out everything and understand where to be. The right airport👍🏻
I liked the airport: modern, clean, not far from the city, an LRT line is being built, now either by bus or taxi at humane prices. We were in the Air Astana business lounge, very dignified: polite girls, delicious food, snacks, sweets, coffee, tea, juices. From alcohol: beer. It's probably not worth writing about free Wi-Fi anymore, the default option. It's a pity there was no view of the runway, it's always nice to watch the movement of planes at the airport.
Everyone was at this airport. I would like to focus specifically on the mother and child room. In general, it is wonderful that it is there and it is warm and cozy. There is a small table and chairs for babies, a cot, a microwave. Only the diaper is hard, it would be like in polyclinics in general it would be wonderful. And so there is a sofa and ottomans. So you can do without it.
It's a good airport. Quickly entered, quickly left. The transfer to the gate takes 3 minutes. Good cheap restaurants and cafes, clean, everything is new. The staff is polite, the toilets are clean. A strong standard, no frills, but a sufficient minimum, plus a local flavor in the form of Tatar fast food.
It's a good airport, but I think it's too small for the capital... We need to expand it.
Convenient large Parking, clean. Additional sockets for charging gadgets could be installed in the waiting room. And it would also be nicer to connect to free WiFi...
A clean, compact, bright, modern airport. Customs inspection without delay, the luggage was received quickly. I recommend that citizens of the Russian Federation immediately purchase a local SIM card without leaving the building and immediately (if they have not already done so) purchase Tenge at the airport's exchanger. But keep in mind that the course at Halyk Bank is more profitable than at the airport. Taxi drivers inside the building offer their delivery services, but their price is 2 times higher than in Yandex taxi. Please note that the latter do not drive directly to the exit, but at a distance in the parking lot. Therefore, contact the driver and ask them to drive closer.
The airport corresponds to passenger traffic, it is not overloaded, the take-offs are good. There is even a smoking room and free parking. The local and international terminals are separated, in my opinion it is very convenient. I never spent waiting for departure standing in a corner, there were always enough seats, at any time of the year. Coffee is certainly expensive and leaving the port there is nothing to buy around and there is nowhere to eat, not like in Almaty))) Otherwise, everything is good ! Therefore, five stars.
The airport is small, compact.
Everything is clean and tidy enough.
The main question for the security service, since there are few international flights, upon arrival you are surrounded by peasants with badges offering taxi services [don't be fooled, Yandex Taxi works fine and writes off payment from Russian cards without any problems].
There are ATMs in the passage between terminals 1 and 2. Pay attention to the Bereke ATMs (former BEAC), where you can withdraw money from the cards of the WORLD of unauthorized banks and Halyk - it works with UnionPay cards, again of unauthorized Russian banks.
Be careful, people will definitely stick to you with a request to call or they will tell tearful stories ("we are not local ourselves, we are behind the train" or the fat man will fill in that "I forgot my wallet in the taxi and can't leave") in order, of course, to beg for money.
I bred everything in the best traditions from the 90s and obviously all this is under the control of the local leadership and security))
Nevertheless, from the positive, there is a capsule hotel in the arrival area with the nicest administrator Jazira. There you can get some sleep after the morning Moscow flight.
Everything is fast and convenient in the departure area.
If there is access to the business lounge, then after the inspection, go to the left and go upstairs (there is no access to the second hall in the opposite part of the departure hall according to Aeroflot cards).
There you can safely charge your phone, work with fast WiFi and have a snack (I didn't take food, I won't say about the quality, but it looks normal, better than in Pulkovo))).
What I liked there is the yurt in the photo below)
Convenient, you won't get lost))You can move from the domestic terminal area to the international departures area. There are many seats, various souvenir boutiques, decent cafeterias, the staff are all willing to help, prompt, direct, polite!The airport is always clean, and baggage unloading is fast.
Astana airport left an indescribably positive impression. The service is top-notch, the staff is friendly and professional. Excellent organization of work, cleanliness and order. Thank you for the comfortable travel experience!
Excellent modern airport. Spacious, functional, modern equipment, polite and competent staff. Security systems are present. There is free Wi-Fi, shops, cafes with a good menu.
Beautiful building, comfortable waiting rooms. Free WiFi is everywhere, you can connect with a Russian number. The toilets are clean, the navigation is convenient. There are a couple of cafes with a fairly high price tag. Very polite staff and border service.
A very cozy and comfortable airport. Simple and intuitive navigation. Fast border control and baggage collection. A separate plus for the minimarket, a fairly wide range at very affordable prices!!!
A good, modern airport. As it seemed to me, the airport is getting too cramped for a large metropolitan city. There are very few shops where you can buy national souvenirs. There is a very small selection of souvenirs.
It's easy to get lost the first time you visit this place. It's better to know right away where the main scoreboard is and where the side scoreboards are. There is a currency exchange office there, change a certain amount of money to their currency.
Just in case, if you arrive there, then order a taxi through the application (Yandex taxi and someone else), and not from the taxi drivers who are standing there (they have their own calculation for transportation).
When you go back, get ready to take off all the iron, shoes (shoe covers will be given). Border guards are their job, so don't be surprised by this.
Where exactly you will lose your temper is the exit point on the plane. You will go left and right several times just to find the given number of the check window for boarding.
So if you want, you can fly.
I really like the airport in Astana. Large parking area, 2 terminals: internal and external, automatic and contactless car number recognition and convenient parking payment, large waiting rooms, many places at the reception, many "pockets". We need the same airport in Almaty and in all other regions of our country!
It's just like everywhere else. Service, safety and by the way, the availability of goods in the grocery store inside the airport, I think, is very pleasing to all passengers and not only! Coffee shops and restaurants with affordable prices. In general, there is no ripping off like in other countries.
Удобный небольшой аэропорт, гораздо лучше, чем рядом стоящий терминал для внутренних авиарейсов.
Чисто, просторно, есть небольшие магазинчики и кафешки. Внизу маленький (всегда забитый) капсульный отель. Если есть больше трех часов - лучше поехать на Я.такси (оплата по карте МИР в приложении) в город, там поесть и посмотреть на архитектурные "шедевры"
The best airport in the country, I spend my time here as comfortably as possible, plus public transport goes and quite often, which does not always happen. The airport staff is always friendly and ready to help.
A new, modern airport. It is still under construction, but the infrastructure for passenger comfort is already very well developed inside. I think when everything is fully completed, including the transport links being built with the city, it will be simply gorgeous here. 👍
The staff is friendly, helps with children, a very accessible environment for both ordinary people and people with strollers and small children. There were 2 disadvantages: the first one was a passage to customs control, a snake made of ribbons, it was very uncomfortable with a stroller. The second disadvantage is that the flight was delayed due to the connecting flight, respectively, they took off an hour later, although they could have been at home at that time, the children were tired, although they took tickets with this calculation
Modern design, many gates, convenient movement, friendly staff, interesting design of Kazakhstan's development over the years, not deliberate cleanliness, a variety of cafes and duty free shops
Excellent modern airport. Polite staff, large Parking, cleanliness, comfortable chairs in the waiting room, many cafes, as a rule, boarding the plane is carried out through the sleeve, which is very convenient
I've been to this airport once, in transit. The impression was good, I was very pleasantly surprised by the absolute cleanliness in the restrooms. Even sinks and mirrors are constantly cleaned and wiped.
There is a capsule hotel at the airport (but there were no places there, I stayed in the city), a luggage storage room (but I used it). Overall, I liked it. And the size of the airport, of course, is impressive - like everything in Astana, it is prone to gigantomania 😄
A magnificent airport. Relatively new, functional, modern. There is everything you need, both for a quick passage of all procedures, and for rest while waiting. Thanks!
A good airport, there is everything running. It is not very convenient to run to another building on the second floor with suitcases to pay for luggage (the ticket was sold without luggage). Duty free is a mockery of the store's idea: cosmetics are on the counter in front of the cash register, unpacked and a choice of 6-7 pieces for everything: lipstick, mascara, shadows... In terms of pre-flight maintenance, everything went great!
Everything is quite friendly, as in general and always in Almaty.
But. The city has already outgrown its airport.
The airport is overloaded. Almost always.
It takes a long time to wait for a taxi on arrival. Plan a taxi order and don't wait for it quickly. If it 's fast , it 's a miracle !
Or even better, order a taxi to the departure area, not to the arrival.
I wish the airport to modernize.
By the way, smoking is not allowed near the airport on arrival. Move away from the entrance.
The airport is spacious, has everything you need, and was pleased with the covered parking lot where cars were left for the duration of your stay outside the country.
An unpleasant moment happened when they paid extra for seats with an emergency exit, and when boarding began, it turned out that the same seats were paid for by several people))
Explained by the program failure…
Well, the second disappointment is the SCAT Airline.
Due to the flight delay, our vacation was shortened by a day((