Понимаю, что десерты замороженные, но хоть бы размораживали перед подачей. Чизкейк вместо кремовой текстуры больше был похож на песочное печенье, крошился. Сбоку наледь. Персонал не приветливый

Екатерина Колесникова

Level 5 Local Expert

We decided to stop by for a snack with a young man. No one met us, they were looking for an empty seat themselves. We ordered chicken soup, coffee and tiramisu for me and espresso tonic and chicken with mushroom sauce for him. They asked me to bring everything for him as soon as it was ready, and for me, at the beginning, soup, and then tiramisu along with coffee. As a result, the soup was brought to me first, about 10 minutes after I finished, his dish was brought to him, the tiramisu was brought to us only 15 minutes after he finished, and the coffee about 5 minutes after the tiramisu... As a result, we spent quite a long time there, is it worth explaining that it is also unprofitable for the institution? The chicken and tiramisu were delicious, but as for the rest... The coffee is just boiling water with bitterness (blackberry hot cream was expected). The chicken soup had some noodles, 1 quail egg, some chicken, and a LOT of poorly chopped carrots. They brought us the bill, and I asked how the bonuses were calculated in the app. You need to scan the application BEFORE the invoice is delivered. But have we been asked about the app? No!! The app was also supposed to have a 15% discount in honor of the birthday (3 days before, on the day and 3 days after). As a result, there are no bonuses or discounts. If you want to have a bad time, I advise you to come in, everyone else pass by. Changed: they contacted the establishment after a long time (about 2 months), and offered coffee and dessert as compensation. I am pleased that the institution has met us halfway and agreed to fix the situation, despite the fact that we did not apply immediately.

See original · Русский

Show business's response

Golden Coffee

Add photo or video

Menu

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

312 reviews