We waited 20 minutes for payment for the order on king drive, there were potatoes and coffee in the receipt, there was one car in front of us, which apparently did not wait for its order and left, so the staff did not even apologize for waiting so long, as a result, the potatoes were cold, we really like to stop by for coffee here, but this is already It was too much !

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Илья Яцко

Level 7 Local Expert

The order kiosk wrote approved upon payment and issued a receipt. After that, I went to pick up the order and was told that the order had not been paid, they told me to wait, as a result, the payment did not go through, and not only did I wait for the order to be prepared, I also waited for the kiosk to reboot and accept the order, and spent about an hour on it

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Ольга Сми

Level 3 Local Expert

Service in the best traditions of the USSR. Rudeness and rudeness are rampant here. So, I will begin my story. 09.05. 2025. The four of us came to have a snack after the fireworks. We placed an order through the kiosk, the time is 22.41. We waited a very long time for our order. The people who were also waiting for their orders with us had a full room of a "fast-service restaurant". At 22:50, she came to the delivery table, and when I asked why it took so long, the answer came in a boorish form - we actually have an order waiting time of 25 minutes. She clarified why I was not aware of this information - the cashier replied that when ordering "at the checkout" this information is announced. And if I don't know that, it's not her problem. At 22.55, I was given an order, which included hot coffee with ice cream and an unlimited drink. All this was packed to take away. I clarified that we would like to eat inside, but I find it inconvenient to eat a burger and carry coffee, so we went to sit in a cafe. And again, a rude response from the cashier - we closed at 23.00, but we were given a tray. At exactly 23.00, the lights went out in the room and all the equipment was turned off - as a result, we ate in the dark, the child could not get a drink because the vending machine was turned off. Well, the highlight on the cake is that the employees of this "restaurant" cast unhappy glances at us ( The result is that we won't set foot there again. You can also go to GUM for zemstvo services.

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34 reviews