I bought a ring for a girl to propose. Before that, we always bought rings in other stores in size 16.5. I also took the same size here and it didn't fit very well, by one. (And we previously measured the size from them, they also said that 16.5)
I came to exchange or adjust the size, they sent me and said it was not a warranty case.
And the consultant girl said: "We can easily fix the size, if something happens." It turns out they cheated!!! (
Conclusion: if you buy an engagement ring for an offer, I do not advise you!!!
Immediately put aside 50-150 rubles to fix it in jewelry, because the size will not match and they will not help you
05/03/2024 I went into your store, turned to an employee to show how to correctly translate the date on a Tissot watch (bought from you) so as not to harm the mechanism. The girl agreed to help, but as it turned out later - using the "poke" method. I twisted it in different directions until I figured it out. When asked how to translate the date so as not to confuse day and night, she said to contact the service center on Kalvariyskaya. As a result, I knocked down the time and confused day with night. The question is, why then climb if the employee does not know the principle of operation of the mechanism of his own product? 🤷♂️
Thank you, I handed over the gold for purchase, I was very pleasantly served, politely and everything was fast, the money was given immediately, I am grateful!