Slow as turtle, angry as hornet, for getting an ssn, they wasted my time 6 WORKING DAYS and they were not responsible, asked the reason and the only response I got was to come tomorrow louder each time.

Юлия А.

Level 4 Local Expert

I give 5 stars for the excellent organization of work! I was here today on the issue of replacing my daughter's passport. It is very convenient that the electronic queue works: it was recorded through the application at 9:55, and was invited at 9:59. Everything is fast, clear and without unnecessary delay. Special thanks to the employee in the first window who accepted the documents. Since I am not fluent in Armenian, I was very worried, but the woman was as loyal as possible: she calmly and very amiably explained everything I did not understand in Russian. There is no barrier, only professionalism and human attitude! I also want to mention the help with the state duty. An active woman at the terminal helped arrange everything in just a couple of seconds. A huge plus is that you can pay with both phone and cash. Well done for reaching such a level of service and organization! Everything is prompt, polite and very comfortable. I am very happy!

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Александр Талипов

Level 4 Local Expert

I'm telling you my personal experience of getting a social card. I chose this branch because it has a live queue from the opening. Today (06/07.23) I arrived at 6:40 and signed up for the paper list at the entrance to the building, I was at number 36 (yesterday I arrived at 8:45 and there were already more than 100 people in the queue, according to eyewitnesses, the one who came at 6:30 was the 10th in line, and 100 people is an approximate numberthe number of people who are served per day, then the electronic queue is closed). This paper list is made so that after the opening (at 9:00) there would be no crush and misunderstandings. And then they start in parts and you need to take coupons in an electronic queue. If you can make an appointment early enough, I recommend staying closer to the entrance at 8:30. For 15 minutes before the opening, a lot of people run in, among whom there are violators of the established order, who will brazenly break through despite the general swearing and discontent of people in the queue. I was a little gawky and did not pull up to the entrance in time, and as a result there were 47 people in front of me on the ticket (but some of the coupons were canceled and torn out of the hands of the violators). At 12:30, I received the required paper. Accordingly, in total it took 6 hours. Take food and water with you if you don't plan to go somewhere. There is no accessible toilet, as I understand it. There are no questions about the procedure itself, everything was done in a few minutes.

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