Service Level for Yandex Cloud DNS
This document defines the Service Level for Yandex Cloud DNS (“Service”) and is an integral part of Yandex.Cloud Customer Agreement (“Agreement”) and SLA available at: https://yandex.com/legal/cloud_sla/. Capitalized terms used herein but not defined herein shall have the meanings set forth in Agreement and Linked Documents.
|
Service Level |
100,00% |
Compensation Amount:
Service Availability
|
Service Uptime Percentage in Accrual Period |
Compensation, % of Service Fee of Service used |
|
<100%-99.5% |
10,0% |
|
< 99,5%-95,00% |
50,0% |
|
less than 95,00% |
100,0% |
Definition of the Service Unavailability:
Refusal to process DNS-requests by all DNS-servers for five or more minutes in a row for reasons beyond Yandex's control.
________________________________________
Web address: https://yandex.com/legal/cloud_sla_dns
Date of placement: November 1, 2023
Effective date: November 1, 2023
Previous version of the document: https://yandex.com/legal/cloud_sla_dns/24092021/