- Support taxi drivers by phone (call them daily, answer their questions, and motivate them to do the maximum amount of work in the shortest possible time)
- Administer the incoming flow of drivers at the regional Yango center
- Provide guidance for drivers as they use the driver app (installation, setup, getting started)
- Help drivers solve problems (use administration systems and contact technical support when necessary)
- Manage office needs (order food and office supplies)