Hub Expert

Yango is a taxi ordering platform that makes everything much easier and faster. It operates in over 600 large cities across 17 countries, though it’s known as Yandex Go in some of them. The service was launched in 2011 by Yandex, one of Europe’s largest tech companies building smart products and services powered by machine learning.

We are looking for a coordinator at the Yango center in Southern Africa. If you are organized and efficient, good at verbal communication, and comfortable spending a lot of time communicating, this is a great opportunity for you.

• Provide offline support to drivers (issues with the Yango PRO app: installation, configuration and first steps, timely issue resolution, full technical support for current and potential drivers, answers to driver questions related to operations)
• Organize and conduct interviews/surveys
• Participate in various company projects
• Report to the hub manager

• Clear, confident communication skills in English, both spoken and written
• Ability to handle large amounts of information
• Ability to multitask
• High tolerance for stressful situations
• Flexibility and willingness to work in rapidly changing conditions
• Ability to follow instructions and make independent decisions

• Official employment
• On-site work
• Monday to Friday
• Continuous training, development, and career growth