Customer Support Specialist

Yango is a taxi ordering platform that makes everything much easier and faster. It operates in over 600 large cities across 17 countries around the world.

• Promptly process customer requests
• Communicate with customers, drivers/couriers and partners to solve possible problems
• Develop processes and tools to improve the quality of customer service

• Strong writing skills in English and French (write quickly without mistakes)
• Organisational skills for handling large amounts of data and multi-tasking
• Confidence and competence to make decisions independently

• This job can be performed remotely