Content Manager Support Specialist Yandex.Lavka

Yandex.Lavka is an e-grocery delivery service that uses a tested model of hyperlocal delivery (10-15 minutes from dark stores) that is supported by our proprietary technologies and know-how.

• Help team leaders write manuals, build procedures in English, and transfer them to the company's information systems
• Investigate topics, build content, and train teams in line with the needs of team leaders and the company as a whole
• Manage the company's information systems and regularly update existing information to ensure the information presented there is always relevant and up to date
• Create tools, dashboards, and automations to support processes and procedures for the various support departments
• Write and test exams that verify the team's qualifications, passing full feedback on to team leaders

• High level of verbal and written English and Russian
• Experience writing content
• Technical approach