International Customer Service Specialist in Yandex
Yandex customers contact the customer service everyday, asking questions, expressing complaints, sharing their ideas for improving the service. We are looking for an employee who will promptly respond to any requests and will help the Yandex customers.
Tasks that await you
- promptly process the requests;
- communicate with the customers, drivers and partners to solve possible problems;
- develop processes and tools to improve the quality of Yandex customer service.
We expect that you
- hold a university degree;
- write quickly and correctly in English and Russian;
- know how to deal with large amounts of data and are able to solve different tasks in parallel;
- are able to make decisions independently.
Preferred qualifications
- experience in customer service;
- experience in social media marketing;
- willingness to learn.
Benefits
Full-time, remote.
Wed Aug 07 2024 14:43:03 GMT+0300 (Moscow Standard Time)
