How to edit an issue

To change an issue, go to the issue page. If you don't have access to edit the issue, request permissions from the queue owner or your organization's admin.

Note.

Issue pages are updated in real time. If someone edits or adds a comment to an issue that you have open in your browser, you will immediately see a notification on the browser tab.

Change issue descriptions

Click to the right of the issue description and edit its text. Use wiki markup to format text. Click Save to save your changes.

You can use the issue description to specify a key for a different issue. Doing so will link the issues automatically.

If you close or refresh the page without saving your changes, the new description will still be stored in drafts. You can restore that description by clicking the edit icon , clicking in the toolbar, and choosing the draft.

Add comment

To comment on an issue, enter text in the box at the bottom of the page. In the comments section, you can use wiki markup and attach images and files.

You can use the issue description to specify a key for a different issue. Doing so will link the issues automatically.

If you close or refresh the page without sending your comment, it is still stored in drafts. You can restore the comment text by clicking in the toolbar above the comment box and choosing the draft.

To learn more about comments, see Adding comments to issues.

Change issue fields

The issue details are shown in the panel on the right. To change one of the values, click the name of the field. To save changes, click OK.

If you don't see the desired fields in the panel on the right, click to add them.

Attach images and files to an issue

To attach a file to an issue description:

  1. Click next to the issue description.

  2. Drag the files to the area under the description or click Choose files. The size of the attached file can not exceed 200 MB.

    To insert images attached to the issue in the description text, click .

  3. Click Save.

You can use the same method to attach files to comments.

The attached files are displayed beneath the issue description or comment.

To view a list of all the files attached to the issue page, go to the Files tab under the issue description.

Add a link to another issue

To link issues:

  1. Choose Actions → Add link.

  2. Choose the appropriate type of relationship.

  3. Specify the key of the issue to link to. You can find the key on the issue page, under the title (for example, TEST-1234).

  4. Click Add link.

To learn more, see Changing issue links.

Note. Issue links are created automatically when an issue key is entered into the issue's description or comment body.

Link a commit to an issue

You can link an issue to a commit, provided its repository is linked to Tracker. To do this, specify the issue key in the commit comment. You can view linked commits the following ways:

  • On the Commits tab on the issue page.
  • On the Commits tab on the queue page.

If you don't see the Commits tab, make sure it's enabled in your queue settings.

Set date display type

Values responsible for date and time can be displayed in the full (day, month, year, time) or simplified (day and month) formats.

If you want to change the display type for these values, do the following:

  1. Click  → Personal settings on the upper panel in Tracker.

    Note. You can also follow this link: https://tracker.yandex.com/settings.
  2. Select the format you need in the Date format block.

  3. Click Save.

Set user display type

You can choose how usernames are displayed on the issue page.

  1. Click  → Personal settings on the upper panel in Tracker.

    Note. You can also follow this link: https://tracker.yandex.com/settings.
  2. Select one or more options:

    Display login instead of a name The User field will display a user's login.
    Enabling portrait mode for user lists. If multiple values are speficied in the User field, user's portraits are displayed instead of their names. For example, the list of users can be located in the Assignee fiend when choosing multiple values.
    Display login instead of a name The User field will display a user's login.
    Enabling portrait mode for user lists. If multiple values are speficied in the User field, user's portraits are displayed instead of their names. For example, the list of users can be located in the Assignee fiend when choosing multiple values.
  3. Click Save.

Move an issue to another queue

Attention. When you move an issue, its sub-issues remain in the original queue.

To move an issue:

  1. Choose Actions → Change queue.

  2. Specify the queue to move the issue to.

  3. If necessary, specify the issue parameters and click Move.