Dashboards

Use dashboards to track the status of important issues on a single page. You can arrange widgets on your dashboard to display useful information. They can show lists of issues, statistics on issue completion, pivot tables, or notes.

Widget content is generated automatically. The list of issues that a widget is based on is set using filters. You can go to Collect request statistics to find sample widgets for the support service dashboard.

Restriction. Issues that you don't have access to will not show up on the dashboard.

You can create multiple dashboards with different sets of widgets and switch between them as necessary. You can make any of your dashboards your home page or share it with a coworker.