Send notifications to mailboxes in your domain

Restriction. Only the company admin can configure sending notifications to external email addresses.

By default, Tracker sends notifications to the addresses of users in Yandex.Connect. You can configure Yandex.Connect so that all email addressed to your organization's mailboxes in Yandex.Connect are forwarded to mailboxes in your own domain. However, it doesn't matter which mail service you use — after configuring, you can continue using it.

To configure email forwarding for mailboxes hosted on your domain, connect the domain to your company. To do this:

  1. Log in to Yandex.Connect with an administrator account.

  2. Go to the Yandex.Connect main page, find the Webmaster card, and click Add domain.

  3. Enter the name of your domain (such as example.org) and click Add.

  4. Confirm domain ownership, but do not delegate it to Yandex servers.

  5. Wait for your domain to be verified, then click Make primary. Now all emails sent to your company's mailbox in Yandex.Connect will be forwarded to the mailbox hosted on your domain.

  6. Make sure that your domain's MX records continue to point to the mail servers you are using.

    How to view the MX record
    1. Enter the name of your domain (for example, yourdomain.tld) in the field Site address: or Hostnames or IP addresses:.

    2. Choose MX in the drop-down list and click Request or Dig.

  7. Create Yandex.Connect user accounts so that user logins in Yandex.Connect matched the names of the mailboxes on your mail service.

    Tip. Set up Lost email collection in case you make a mistake when creating employee accounts. Then create a mailbox with the same name on your mail service.
  8. If you aren't planning to use the Yandex mail service for your company, disable it:

    • Go to the Yandex.Connect main page and click on the Mail card.
    • Click Disable in the upper-right corner of the Mail settings page.