Change the basic queue settings

To configure the main queue settings:

1. Open the queue page.

2. To the left of the queue name, select  → Admin.

3. On the Basic settings tab, you can set:

   • Queue description — Any description of the queue. The description is displayed on the queue page on the Description tab.

   • Default priority.

   • Voting in issues — You can disable upvoting for issues in the queue.

   • Advanced settings:

     • Required fields for the queue — Issue fields that are always displayed on the issue page, regardless of user settings.

     • Fields in notifications — Issue fields that will be shown in all notifications about issues in the queue.

     • Allow emails to be sent externally (beta) — Users can send emails to any address directly from the issue page. The message text is attached to the task as a comment.

4. Click Save.