Get a quick idea of how to organize your work with Yandex.Tracker in the video above, and then scroll down for more detailed explanations of its main functions. The best way to find out if Yandex.Tracker is right for you is to try it out for yourself. You can access a trial version of Yandex.Tracker for the first two months absolutely free.
See how Yandex.Tracker works for free.

Order and structure


Every issue in Yandex.Tracker gets its own page with a description, assignee, due dates, links to related issues and other information. Issues allow you to request the necessary information, discuss details and agree on the results. All people assigned to the task are notified about new comments while decisions are recorded on the issue page. This means information won’t be lost in emails or messengers.


Issues for different departments and teams are separately grouped into what are known as queues. The settings for issues in each queue may vary. For example, teams using Agile methodology will need fields with information on sprints and iterations, while recruiters need fields detailing the profession or skills of an applicant. Yandex.Tracker has several standard types of queues, as well as the option to customize queues for specific processes.


To make your issues easier to navigate, you can set up filters to display and group them in a list. This might be something like “all issues with high priority sorted by deadline”. A special query language can also be used to create custom search filters that suit your needs.

Visibility and control

Dashboards and statistics

You can make work processes visual and more organized with the use of dashboards. A manager can collect information about the work of all teams involved in a project, while an assignee has a list of their issues with deadlines and priorities. In addition, every department queue has its own page with statistics reflecting its workload.

Agile boards

Companies that use Agile methodology can use Yandex.Tracker in the same way as it supports all the required functions. Separate Agile tools like Task Boards can be used in Yandex.Tracker in isolation from the methodology without knowing what story points are or how urgent they are.

Time tracking and resource costs

You can keep track of time spent on issues in Yandex.Tracker. This is especially useful when working with contractors. You can also use it to measure how much time is typically required for a particular type of issue and use that knowledge in the future when planning the distribution of resources.

Speed and efficiency

Templates for issues and comments

In Yandex.Tracker you can create templates with descriptions of typical issues. This saves time when creating routine issues and, if a new user joins the issue, the template will remind them of the necessary details. Templates are also useful in comments such as for frequently asked questions, providing instructions or posting a checklist of required documents.

Live issues

You will know immediately if any changes occur on issue pages that are open in the browser, such as a new comment or a change in issue status. A red dot will appear on the browser tab indicating a change, while the page itself will display a notification informing you what changes have taken place.

Reminders and invites

To make sure you don’t miss anything important in your workflow, you can set yourself issue reminders in Yandex.Tracker for a specific time or day. Meanwhile, you can invite other users to comment on an issue when their help is urgently needed. The recipient will receive an email notification as well as being pinged within Yandex.Tracker.

Safety and convenience

Cloud reliability

Yandex.Tracker requires no installation and opens in your browser just like a web service, and all your organization’s data is saved to the cloud. If something happens to your computer, you can just switch to another and continue working. In case of failure in one of Yandex’s data centers, backups of all company data are stored in two other centers. In addition, you never need to worry about updating Yandex.Tracker, as you will always have the latest version.

Encryption and virus protection

Yandex.Tracker uses HTTPS to encrypt your information. This means that the data is transmitted over a secure channel and anyone who does not have access to the system will not be able to intercept it.

Access protection

Users from your organization get access to Yandex.Tracker through a Yandex.Passport account. Yandex.Passport is a service with time-tested password protection used in Yandex.Mail and other Yandex services. Where necessary, the user can even use the two-factor authentication app Yandex.Key for increased protection access via a PIN code or fingerprint.

Will there be a mobile app?

An English-language version of Yandex.Tracker for iOS and Android is coming soon.
Tue Apr 16 2019 15:10:43 GMT+0300 (Moscow Standard Time)