There are many good tools for organizing work processes – one for development, another for design, yet another for HR, purchases, and so on. Unfortunately, these are all separate tools. So when, for example, designers and developers at one company need to do something together, work switches to email and messengers where there’s a common communication space for all involved, but such a space is not suitable at all for synchronizing work. It becomes difficult to trawl through a history of correspondence to find the right decisions or documents, especially if there are multiple communication channels involved. Yandex.Tracker is helpful because it is suitable for managing practically any process, which means that all departments of a company can work with one tool in an orderly fashion and in a common space.