---
metadata:
  - name: generator
    content: Diplodoc Platform v5.57.3
alternate:
  - https://yandex.com/support2/yandex-app-android/en/app/video.md
  - https://yandex.com/support2/yandex-app-android/ru/app/video.md
  - href: en/app/video.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/support2/yandex-app-android/en/llms.txt

<!-- source: en/_includes/bar-with-links-applications.md -->
#|
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You're reading Help for the Yandex Start on Android.
[Help for Yandex app on Android →](https://yandex.ru/support2/yandex-app-android-alice/en/)
[Help for Yandex app on iOS →](https://yandex.ru/support2/yandex-app-ios/en/)
||
|#
<!-- endsource: en/_includes/bar-with-links-applications.md -->

# Playing videos in the app

The Yandex Start app can open `MP4`, `WEBM`, `OGV`, `X-M4V`, `WMV`, and `HLS` video files.

Flash video files [aren't supported](https://yandex.ru/support/browser/working-with-files/video.html#no-flash).


## Watch videos {#window}

#### Rewind videos

To skip ahead 5 seconds or rewind 5 seconds, double-tap the right or left edge of the video, respectively.

#### View videos over apps


{% note info %}

The feature is currently being developed and isn't available to all users.

{% endnote %}


If you switch to a different app when viewing a full-screen video in the Yandex Start app, it continues playing in a small pop-up that appears on top of the other app. By tapping the pop-up, you can resume watching the video in the Yandex Start app. You can drag the pop-up anywhere on your screen.

To enable this feature:

1. <!-- source: en/_includes/reusables/phrases/li-settings.md -->
   Go to ![](../_assets/profile-icon.svg) **(profile picture)** → **App settings**.
   <!-- endsource: en/_includes/reusables/phrases/li-settings.md -->
1. Enable the following options:
    - **Show video on top of other apps**: Keep watching the video in a separate window when switching from full-screen to another app.
    - **Show video when leaving the tab**: Keep watching the video in a separate window when switching to another tab or another app.


## Problems with video {#problems}

### Video lags {#slow}

The sound is ahead of the video, or there's a black screen instead of the video.

Temporarily disable power saving mode, then clear the cache and cookies.

{% cut "**Disable power saving**" %}


1. <!-- source: en/_includes/reusables/phrases/li-settings.md -->
   Go to ![](../_assets/profile-icon.svg) **(profile picture)** → **App settings**.
   <!-- endsource: en/_includes/reusables/phrases/li-settings.md -->
1. Tap **Power saving mode**.
1. Go to **Power-saving settings** and switch the slider to **Off**.


{% endcut %}

{% cut "**Clear cache**" %}


1. <!-- source: en/_includes/reusables/phrases/li-settings.md -->
   Go to ![](../_assets/profile-icon.svg) **(profile picture)** → **App settings**.
   <!-- endsource: en/_includes/reusables/phrases/li-settings.md -->
1. Tap **Clear data**.
1. Select **Cache**.
1. Tap **Clear data**.


{% endcut %}

{% cut "**Clear cookies**" %}


1. <!-- source: en/_includes/reusables/phrases/li-settings.md -->
   Go to ![](../_assets/profile-icon.svg) **(profile picture)** → **App settings**.
   <!-- endsource: en/_includes/reusables/phrases/li-settings.md -->
1. Tap **Clear data**.
1. Enable **Website data**.
1. Tap **Clear data**.


{% endcut %}


### Low video quality {#low-quality}

The quality of video playback usually depends on your internet connection speed.  If it's inexplicably low, try clearing the cache:

<!-- source: en/_includes/reusables/problems/clean-cache.md -->
1. <!-- source: en/_includes/reusables/phrases/li-settings.md -->
   Go to ![](../_assets/profile-icon.svg) **(profile picture)** → **App settings**.
   <!-- endsource: en/_includes/reusables/phrases/li-settings.md -->
1. Tap **Clear data**.
1. Select **Cache**.
1. Tap **Clear data**.
<!-- endsource: en/_includes/reusables/problems/clean-cache.md -->


<!-- source: en/_includes/button-content.md -->
<a href="en/content">
  <span class="button">Go to the table of contents</span>
</a>


<!-- endsource: en/_includes/button-content.md -->

<!-- source: en/_includes/button-feedback.md -->
</br>

<a href="en/troubleshooting/callerid-form">
  <span class="button">Contact support</span>
</a>


<!-- endsource: en/_includes/button-feedback.md -->