You're reading Help for the Yandex Start on Android.
Help for Yandex app on Android →
Help for Yandex app on iOS →

Playing videos in the app

Yandex Start can open MP4, WEBM, OGV, X-M4V, WMV, and HLS video files.

Flash video files are not supported.

View videos

Skip forward/back

To skip 10 seconds forward or back, tap twice on the right or left edge of the video, respectively.

View videos on top of apps

Note

This feature isn't available to all users because it's still in development.

If you switch to a different app when viewing a fullscreen video, the video will appear in a small window on top of the other app. If you tap the window, you'll get back to viewing the video in Yandex Start. You can drag the video window anywhere on your smartphone screen.

To enable this feature:

  1. Go to  (profile picture) → App settings.

  2. Turn on these options:
    • Show video on top of other apps: When you exit the fullscreen mode and switch to another app, the video continues in a separate window.
    • Show video when leaving the tab: When you switch to another tab or another app, the video continues in a separate window.

Problems with video

Video lags

The sound is ahead of the video, or a black screen is displayed instead of the video.

Disable power saving mode for a while and clear your cache and cookies.

Disable power saving
  1. Go to  (profile picture) → App settings.

  2. Tap Power saving mode.
  3. In Power-saving settings, slide the option to the left to Off.
Clear cache
  1. Go to  (profile picture) → App settings.

  2. Tap Clear data.
  3. Select Cache.
  4. Tap Clear data.
Clear cookies
  1. Go to  (profile picture) → App settings.

  2. Tap Clear data.
  3. Enable Website data.
  4. Tap Clear data.

Low video quality

The quality of video playback usually depends on your web connection speed. If it's inexplicably low, try clearing the cache:

  1. Go to  (profile picture) → App settings.

  2. Tap Clear data.
  3. Select Cache.
  4. Tap Clear data.
Go to the table of contents
Contact support