> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/support2/smart-captcha/en/llms.txt

# Nothing happens when clicking "I'm not a robot"

The verification may sometimes take longer than usual but shouldn't take more than 30 seconds. If data processing doesn't end, please contact us using the feedback form below.




{% note alert %}

If the form doesn't open, you may have JavaScript disabled. [Enable](https://yandex.com/support/common/browsers-settings/browsers-java-js-settings.html) it in your browser settings and reload the page.

{% endnote %}

{% cut "**Contact support**" %}


<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.com/surveys/2182/?form_title=Question%20about%20captchaOther%20question%20about%20Yandex%20services&lang=en&title=Service%20blocking%20and%20captcha&iframe=1&path=%2Fsupport%2Fsmart-captcha%2Findex.html&feedback_sid=3717028421681031106&mobile=false&service=smart-captcha&referer=undefined&url=https%3A%2F%2Fyandex.com%2Fsupport%2Fsmart-captcha%2Findex.html">
  </iframe>
</div>



{% endcut %}