Troubleshooting and support

Note

Yandex DNS makes the Internet faster and safer, but does not manage DNS entries of sites. If you have any questions about using Yandex Mail in your own domain, setting up DNS records for a site, or encounter a problem on a site delegated to dns.yandex.net, contact the Yandex 360 for Business support.

Why can't I open a site?

How do I disable Yandex DNS?

I have configured Yandex DNS «Family mode». Why aren't «18+» sites blocked?

I found an error

If you didn't find the answer or you have a suggestion on how to improve Yandex DNS, please use the form below. Try to describe the situation in detail and attach a screenshot.

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