YandexSupport
Yango
 
Log in
Feedback
Help
Items left in the car
Payment problems
I have a complaint
Nothing works
I got into an emergency or accident
Yango App Permissions
Using the service
Nothing works
Credit card issues
My promo code doesn't work
Account issue
I'm not receiving ride reports
Other error in the app
Help
Items left in the car
Payment problems
I have a complaint
Driver misconduct
Problem with the car
Report violation
Other problem with the ride
Nothing works
Credit card issues
My promo code doesn't work
Account issue
I'm not receiving ride reports
Other error in the app
I got into an emergency or accident
Yango App Permissions
Using the service
How does Yango work?
Ordering a ride
How to place an order
How are ride costs calculated
How to use the comments
Car pick-up time
Which payment methods are available
How to pay for your trip with a bank card
How to change your payment method
How to know that your order is accepted
How to contact the driver
How to tip the driver
How to cancel an order
How to use a promo code
How to get a ride report
Evaluation and rating of the driver
How to set up the app
How to add, change or delete an account
Add or remove a card
How to enable push notifications
How to add “My addresses”
Changing the language in the app or on the website
How to view and delete your ride history
Nothing works
עברית
Română
Français
Suomi
English

Nothing works

Credit card issues

My promo code doesn't work

Account issue

I'm not receiving ride reports

Other error in the app

Was the article useful?
Please specify why
  • article content does not match its stated topic
  • I don't like how this feature works
  • didn't answer my question
  • article is hard to understand
  • recommendations did not help me
  • other reason
Thank you for your feedback!
Please tell us what you didn't like about this article:
Previous
Other problem with the ride
Next
Credit card issues
עברית
Română
Français
Suomi
English
Previous
Other problem with the ride
Next
Credit card issues
עברית
Română
Français
Suomi
English
Yandex.Support homepage
© 2015–2020  YANDEX LLC