Yango and user data
When you use the Yango mobile app, we collect data and store it on our servers. All data is processed in accordance with the terms outlined in our Privacy Policy and the mobile app's License agreement.
What data does Yango send?
| Data type | How it is used | How to disable data transmission |
|---|---|---|
| Location. | To determine the pickup location. To generate a list of fare rates for the region. | Requires permission to determine your location using your mobile network or GPS. Transmission of location data can be disabled in your device's system settings. |
| Phone number. | Authorization. To generate push and SMS notifications. To allow the driver to communicate with the client. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| Email. | Generate ride reports. | You can remove your email address in the app settings. |
| Time zone. | Adaptation of the application interface. To generate push notifications. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| Order history. | To generate search suggestions based on user interests. Search personalization. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| Text-based search queries. | To search for pickup and destination addresses. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| Text of chat with the driver. | To exchange messages with the driver in chat. | If you don't want to transmit this data, don't use the chat function in the app. |
| Addresses saved in "My addresses." | Quick address selection when ordering. | If you don't want to transmit this data, don't use the "My addresses" function. |
| List of saved (added) bank cards. | To use bank cards to pay for rides. | If you do not wish to transmit this data, do not add bank cards in the app. |
| Spoken phrases. | To search for addresses when ordering. | Requires permission to use the microphone. You can disable data transmission in your device's system settings. |
| Wi-Fi network parameters. | To determine the user's coordinates. | You can disable Wi-Fi in your device's system settings. |
| The device system language. | To localize and adapt the app interface. To generate push and SMS notifications. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| User interaction with interface elements: scrolling, clicking, and interacting with the menu. | To improve app performance quality. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| Device technical characteristics: model, manufacturer, operating system name and version, screen size, sensor information, device identifiers. | To improve app performance quality. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| Android operating system characteristics: amount of disk space, system settings, list of installed applications. | To improve app performance quality. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| App crash reports. | To improve app performance quality. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| Data type | How it is used | How to disable data transmission |
|---|---|---|
| Location. | To determine the pickup location. To generate a list of fare rates for the region. | Requires permission to determine your location using your mobile network or GPS. Transmission of location data can be disabled in your device's system settings. |
| Phone number. | Authorization. To generate push and SMS notifications. To allow the driver to communicate with the client. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| Email. | Generate ride reports. | You can remove your email address in the app settings. |
| Time zone. | Adaptation of the application interface. To generate push notifications. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| Order history. | To generate search suggestions based on user interests. Search personalization. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| Text-based search queries. | To search for pickup and destination addresses. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| Text of chat with the driver. | To exchange messages with the driver in chat. | If you don't want to transmit this data, don't use the chat function in the app. |
| Addresses saved in "My addresses." | Quick address selection when ordering. | If you don't want to transmit this data, don't use the "My addresses" function. |
| List of saved (added) bank cards. | To use bank cards to pay for rides. | If you do not wish to transmit this data, do not add bank cards in the app. |
| Spoken phrases. | To search for addresses when ordering. | Requires permission to use the microphone. You can disable data transmission in your device's system settings. |
| Wi-Fi network parameters. | To determine the user's coordinates. | You can disable Wi-Fi in your device's system settings. |
| The device system language. | To localize and adapt the app interface. To generate push and SMS notifications. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| User interaction with interface elements: scrolling, clicking, and interacting with the menu. | To improve app performance quality. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| Device technical characteristics: model, manufacturer, operating system name and version, screen size, sensor information, device identifiers. | To improve app performance quality. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| Android operating system characteristics: amount of disk space, system settings, list of installed applications. | To improve app performance quality. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
| App crash reports. | To improve app performance quality. | The app cannot function without access to this data. If you do not wish to transmit this data, do not use Yango. |
You can only opt out of transmitting data, the collection of which cannot be disabled in the app or system settings, by deleting the Yango app.
If you have any questions, please contact our support service.