YandexSupport
Yango
 
Log in
Feedback
Help
I forgot my things in the car
Payment problems
I have a complaint
Nothing works
I got into an emergency or accident
Yango App Permissions
Using the service
I have a complaint
Driver misconduct
Car in poor condition
Report violation
Other problem with the ride
Help
I forgot my things in the car
Payment problems
I have a complaint
Driver misconduct
Car in poor condition
Report violation
Other problem with the ride
Nothing works
Credit card issues
My promo code doesn't work
I am unable to confirm my phone number
I am not receiving ride reports
Other error in the app
I got into an emergency or accident
Yango App Permissions
Using the service
How does Yango work?
Ordering a ride
How to place an order
How are ride costs calculated
How to use the comments
How long before my taxi arrives
Which payment methods are available
How to pay for your trip with a bank card
How to change your payment method
How to know that your order is accepted
How to contact the driver
How to tip the driver
How to cancel an order
How to use a promo code
How to get a ride report
Evaluation and rating of the driver
How to set up the app
How to add, change or delete an account
Add or remove a card
How to enable push notifications
How to add “My addresses”
Changing the language in the app or on the website
How to view and delete your ride history
I have a complaint
Français
English
Română
Suomi
עברית

I have a complaint

Driver misconduct

Car in poor condition

Report violation

Other problem with the ride

Was the article useful?
Please specify why
  • I don't like how this feature works
  • article content does not match its stated topic
  • recommendations did not help me
  • article is hard to understand
  • didn't answer my question
  • other reason
Thank you for your feedback!
Please tell us what you didn't like about this article:
Previous
Payment problems
Next
Driver misconduct
Français
English
Română
Suomi
עברית
Previous
Payment problems
Next
Driver misconduct
Français
English
Română
Suomi
עברית
Yandex.Support homepage
© 2015–2019  YANDEX LLC