Pause auto-uploads

If you disable auto-uploads, files from your phone or tablet will no longer upload to Yango Photo and will only be stored on your device. Your previously uploaded photos and videos will remain on Yango Photo.

To disable auto-uploads:

  1. Open the account menu. To do this, tap the profile picture in the top left corner of the screen.

  2. Select Auto-uploading.

  3. Disable Enable auto-uploads.

Note

To stop auto-uploads for only photos or only videos, disable the corresponding option in the menu.

Contact support

If you encounter a problem with the Yango Photo app, please report it via the in-app feedback form:

  1. Open the account menu. To do this, tap the profile picture in the top left corner of the screen.
  2. Select Help and support → Report an error.
  3. Specify the subject of your request.
  4. Describe the problem in as much detail as possible.

Note

To report Yango Photo issues, please do this from within the app, not from the Help section. This will help us get your request to the right support agents, and you'll get a quicker response. When you report a problem from the app, we can also see technical information that helps resolve the issue.

If the app crashes and you can't send us a message from it, please email us at support@photo.yango.com.

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