---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.4
alternate:
  - https://yandex.com/support/yandex-app-ios/en/troubleshooting/app-problems.md
  - https://yandex.com/support/yandex-app-ios/kk/troubleshooting/app-problems.md
  - https://yandex.com/support/yandex-app-ios/ru/troubleshooting/app-problems.md
  - https://yandex.com/support/yandex-app-ios/tr/troubleshooting/app-problems.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/support/yandex-app-ios/en/llms.txt


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You're reading Help for the Yandex with Alice app on iOS.
[Help for Yandex Start on Android →](https://yandex.com/support2/yandex-app-android/en/)
[Help for Yandex app on Android →](https://yandex.com/support2/yandex-app-android-alice/en/)
||
|#
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# Troubleshooting and support

**Functionality**
- [Internet connection problems](https://yandex.com/support/yandex-app-ios/en/troubleshooting/app-internet.md)
- [I can't install or uninstall the app](https://yandex.com/support/yandex-app-ios/en/app/install.md)
- [Problems with tabs](https://yandex.com/support/yandex-app-ios/en/app/tabs.md)
- [The app closes by itself](https://yandex.com/support/yandex-app-ios/en/troubleshooting/app-close.md)
- [The app lags or freezes](https://yandex.com/support/yandex-app-ios/en/troubleshooting/app-slow.md)
- [The app is slow to launch](https://yandex.com/support/yandex-app-ios/en/troubleshooting/app-slow-download.md)
- [My location is determined incorrectly](https://yandex.com/support/yandex-app-ios/en/settings/location.md#problems)

**Settings**
- [Problems with the widget](https://yandex.com/support/yandex-app-ios/en/app/widget.md)
- [Problems with caller ID](https://yandex.com/support/yandex-app-ios/en/troubleshooting/callerid-form.md)
- [I don't receive notifications](https://yandex.com/support/yandex-app-ios/en/app/lenta-notifications.md)

**Data usage**
- [The app uses too much traffic](https://yandex.com/support/yandex-app-ios/en/app/resources.md#traffic)

**Other**
- [Problems with mobile Yandex Browser](https://yandex.com/support/browser-mobile/)
- [Report an ad](https://yandex.com/support/yandex-app-ios/en/troubleshooting/app-adv.md)
- [Send a request or suggestion](https://yandex.com/support/yandex-app-ios/en/troubleshooting/app-wish.md)
- [My question isn't on the list](https://yandex.com/support/yandex-app-ios/en/troubleshooting/app-other.md)


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<a href="en/content">
  <span class="button">Go to the table of contents</span>
</a>


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</br>

<a href="en/troubleshooting/callerid-form">
  <span class="button">Contact support</span>
</a>


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