Caller ID

Note. Caller ID is available on devices with Android 6.0 and higher.

The caller ID can tell you who's calling if the incoming number isn't on your contact list.

Unknown numbers are run through a database that's regularly updated with the help of app user reviews among other data. The database is downloaded to your device when you enable caller ID for the first time. It takes up about 15 MB.

The numbers are run through the database as well. If you get a call from a company that's in the Yandex Business Directory, you can see its name and business category. If an organization couldn't be recognized, the app tells you a probable category of the call. For example, “Possible ad”.

The caller ID has no access to the content of your calls and messages.

Necessary permissions

Permissions are requested automatically when you enable caller ID. You can also grant permissions later in your device settings.

General permissions

Phone access

Required for determining the moment of an incoming call.

Contact access

Required for identifying calls from numbers that aren't on the user's contact list.

It also makes it possible to display contacts from your list in the call history.

Pop-up windows

Display information about an incoming call on your device screen during the call.

Internet access

Required for requesting information about a number in the database.

Additional permissions

A number of smartphone models require additional permissions.

Autostart

Automatically launches the app when there's an incoming call.

To grant permission:

  1. Go to Settings → Permissions.
  2. Tap Autostart.
  3. Enable the Yandex option.
Power usage

Keeps the app running when your battery is low.

To grant permission:

  1. Go to Settings → Battery & Performance.
  2. Tap Manage apps’ battery usage.
  3. In the app list, select Yandex.
  4. Select No restrictions.
Notifications

Display information about an incoming call on your device screen during the call.

To grant permission:

  1. Go to Settings → Notifications → App notifications.
  2. In the app list, select Yandex.
  3. Select a theme name for notifications and enable the Show notifications, Floating notifications, and Show on Lock screen options.

If the caller ID isn't displayed on the lock screen when you have an incoming call, do the following:

  1. Go to Settings → Permissions → Other permissions.
  2. In the app list, select Yandex.
  3. Enable the Lock screen option.

Enabling and disabling

  1. Tap  → Caller ID.
  2. In the upper-right corner, tap  → Settings.
  3. Turn the Identify callers option on or off.
Android 9

According to Google rules, the assistant that's selected in the device default settings can identify callers. To enable caller ID, select the Yandex app as this assistant.

  1. Tap  → Caller ID.
  2. At the bottom of the screen, tap Turn on.
  3. In the hint that opens, tap Go to settings.
  4. Select Assist app → Yandex and tap OK.
  5. In the prompt that opens, tap Continue.
  6. Grant the Yandex app the necessary permissions.

To change your assistant in settings:

  1. Go your device settings.
  2. Select Apps & notifications.
  3. At the bottom of the screen, tap Advanced.
  4. Select Default apps → Assist & voice input → Assist app.
  5. Select an assistant and tap OK.

View call history

To view information about incoming calls, open the app menu by tapping and select Caller ID.

If you don't want calls from your contacts to be saved in the history:

  1. Tap  → Caller ID.
  2. In the upper-right corner, tap  → Settings.
  3. Turn on the Hide calls from address book contacts option.

Leave feedback on a number

If you want to report a number or the app incorrectly identified the call category, leave your feedback. You can do this at any time.

  1. Tap  → Caller ID.
  2. Tap the line with the number.
  3. To leave your feedback, answer the questions.

Sometimes, we ask you to answer a few questions as soon as the conversation ends. This happens when we think a phone number belongs to a certain category, but haven't collected enough data on it yet.

Block a phone number

Note. Blocking methods may differ depending on your device operating system and manufacturer.

The caller ID doesn't block numbers automatically.

If you receive a call
  1. In the Phone app, open the Recent tab.
  2. To the right of the call, tap .
  3. Tap and select Block numbers.
If you receive an SMS
  1. Open the message.
  2. To the right of the caller's name or number, tap  → Details.
  3. Select Block and report spam.

To view your list of blocked numbers, open the Phone app, go to the Recent tab, and tap  → Settings  → Blocked numbers.

Change the phone number category

If the phone number category is identified incorrectly, leave feedback. The category will change as soon as we collect enough feedback.

If the phone number belongs to your organization, add it to the Yandex Business Directory.

To delete the phone number from our database, contact support.