Privacy
To change the privacy settings:
-
Press
(Settings on iOS) above the chat list. -
In the Privacy section, choose and change the setting:
- Who can create a private chat with me (or Who can send me private messages)
- Who can add me to chats and channels
- Who can call me
- Who can see when I'm online
- Who can find me in Yandex.Messenger
Questions about privacy
When can people I chat with see that I'm online?
They can see your status when you open Yandex Messenger. The online status is not displayed when you use the browser (for example, to search for something).
Where is my chat history stored? Is it safe?
Your data is encrypted and stored on Yandex servers. Yandex Messenger protects your data when transferring it and encrypts it using the WSS and SSL protocols. To learn more about data protection, see Our Commitment to Users’ Privacy.
Who can see my phone number?
Your phone number is only visible to you and the users who have it in their phone book. Other users see the name set in your Yandex ID.
Does Yandex store recordings of my audio and video calls on its servers?
No. Yandex only saves the encrypted history of your text messages in accordance with the privacy measures.
Why does Yandex Messenger prompt me to enter my email address?
Yandex Messenger needs your Yandex ID for authorization. Your email address is used to identify this ID.
How can I stop Yandex Messenger from detecting my location?
Note
Disabling the geolocation service may differ for different devices.
- Open the device settings.
- Tap Settings → Privacy → Geolocation services → Yandex Messenger.
How can I delete the Yandex Messenger data from someone else's computer?
Why did my messages appear in Yandex Messenger?
This may happen if the site widget runs on the Yandex Messenger platform. This is convenient: you can start a conversation on the website and continue it on any device with Yandex Messenger. Don't worry about your data: Yandex saves your encrypted message history in accordance with the privacy measures.
I see other people's messages in Yandex Messenger
How do I delete my profile?
You can't delete your profile in Yandex Messenger as it's linked to your Yandex account. If you don't want Yandex Messenger to distract you, use the privacy settings: forbid other users to send you messages and make calls and turn off notifications.