Managing the message list

By default, active folders display the last 30 messages. To view previous emails, click More under the email list.

You can change the number of messages displayed per page in the settings:

1. In the top right corner, click → All settings.
2. Select Interface.
3. The Message list section, specifies the number of messages to be displayed.

All email messages in the current folder are displayed in the three-panel interface. To read previously received messages, scroll down the list.

Select messages

You can perform various actions with messages you've selected.

• mark as read
• move to another folder
• postpone to reply later
• apply labels
• mark as spam
• pin to top of list
• delete

Hold down the Ctrl key when selecting messages in the three-panel interface. To select all messages on the page, use the Ctrl + A keyboard shortcut.

If the combine checkbox with profile picture option is disabled in the Interface settings, use  checkboxes displayed next to senders' profile pictures to select messages.

Read email in a message list

You can view messages directly in a message list.

1. In the top right corner, click → All settings.
2. Select Interface.
3. Enable the open message in list of messages option.
4. Save your changes.

Sort messages by category

Yandex Mail can sort newsletters and social media notifications into separate folders. All emails with attachments can also be displayed in a special system folder. For more information, see Folders.

Pin email to top of list

To make it easier to find an important email, pin it to the top of the list. To do this, select the email and click Pin.

The pinned email is highlighted on the left with a yellow stripe and is shown at the top in all folders. For example, incoming messages are also displayed in the Sent folder. New emails are shown under the pinned ones.

To unpin an email, select it and click Unpin.

When all message are unpinned, the yellow stripe on the left disappears. Unpinned messages are automatically sorted by the date of receipt.

Reply later

If you received a message but can't read it or reply to it right now, postpone it until a more convenient time. To do this, select a message, click Remind me later on the top panel, and choose the time when you would like to receive the reminder. The message will be moved to a separate folder. You won't forget about it, because at the time you set it will appear in its original folder at the top of the list. For more information on postponing messages, see Reply later.

Mark an email as read or unread

To mark an email as read, click to the left of its subject.

To mark an email as unread, click to the left of its subject.

To mark all emails in a folder as read, click to the right of the folder name and confirm the action:

Page elements don't display correctly

Old emails in the list display above the new ones

There are no buttons above the email list

The Contacts, Calendar, and Disk buttons are missing

The counter shows unread emails and there aren't any in the list

The number of emails in folders doesn't display

Mail doesn't use available space on the screen

Yandex Mail doesn't fit on the screen and there is no horizontal scrolling

Old emails in the list display above the new ones

These emails are pinned to the top of the list. Pinned message are highlighted with a yellow stripe to the left of the email line.

To unpin an email, select it and click Unpin.

When all message are unpinned, the yellow stripe on the left disappears. Unpinned messages are automatically sorted by the date of receipt.

There are no buttons above the email list

The buttons display when you begin working with specific messages. Select one or more messages from the list and the buttons will appear.

There are no Contacts, Calendar or Disk buttons

Most likely, you have the Yandex 360 menu hidden. To display the menu:

1. In the top right corner, click → All settings.
2. Select Interface.
3. Enable the Show the Yandex 360 menu option.

The counter shows unread emails and there aren't any in the list

Browser plug-ins and extensions may cause this discrepancy. To check if this is the reason, temporarily disable them. If Yandex Mail works incorrectly because of an ad blocking or antivirus extension, add Yandex Mail as an exception to the extension.

The number of emails in folders doesn't display

To see the total number of messages in a folder, hold the cursor over its name. If the folder contains unread messages, the number of unread messages is displayed to the right of the folder name.

Mail doesn't use available space on the screen

You can change the size of the mailbox window. Hold the cursor on the right border and it will change to this: ←||→. Then left-click and hold while dragging the mailbox border to the right.

Yandex Mail doesn't fit on the screen and there is no horizontal scrolling

You can change the size of the mailbox window. Hold the cursor on the right border and it will change to this: ←||→. Then left-click and hold while dragging the mailbox border to the left.