Deleting your mailbox

If you delete your mailbox, all its messages will be deleted, and you'll stop receiving new ones.

You can choose to delete only your mailbox, keeping your username for login to other Yandex services, or completely delete your Yandex ID along with all your data. If you have an email address hosted on tut.by, e1.ru, e-mail.ru, or QIP, you won't be able to delete it.

Delete only your mailbox

1. Go to All settings.

2. Click Delete mailbox at the bottom of the page.

3. Carefully read the warning. If you agree, confirm deletion using one of these methods:

   Phone number

   1. Click Continue to the right of your phone number.
   2. Enter characters from the image and click Next.
   3. Enter the code from the SMS and click Confirm.

   If you don't have access to your phone number, you can change it. You'll only be able to delete your email in 14 days, once the number change is confirmed.

   Security question

   If you don't want to change your phone number and you remember the answer to your security question:

   1. Click I don't have access to this phone number, enter the answer to your security question, and click Check.
   2. Enter your account password and click Delete mailbox.

   I don't remember the answer to the security question

If you delete your mailbox and then log in to Yandex Mail with the same Yandex ID, a new empty mailbox with the same email address will be created. You can configure it and use Yandex Mail again, but you won't be able to recover the old emails.

Delete the mailbox and the Yandex account

All your information that is stored in Yandex services is linked to your Yandex ID. Deleting your account will also delete all data across Yandex services, including your messages in Yandex Mail, your files on Yandex Disk, and more.

For instructions on how to delete your Yandex ID and all associated data, see Deleting your account.