How to get the Yandex Disk program logs

To get the Yandex Disk program logs:

  1. Open the Help menu.
  2. Hold Ctrl and click View help. The folder with the selected ZIP archive will open automatically.
  3. Attach this archive to the feedback form or to your email.

If the program does not install or does not start, retrieve the logs manually:

  1. Open Finder and go to the folder ~/Library/Application Support/Yandex.Disk.2. Press Enter. Archive the contents of the folder that opens.
  2. Do the same for the folders ~/Library/Logs/DiagnosticReports and ~/Library/Logs/Yandex.Disk.
  3. Attach the archives to the feedback form or to your email to support. If you can't attach the archive to the email, upload it to your Yandex Disk through your browser and provide a public link to it in your email.
Contact support