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> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/support/yandex-360/customers/disk/app/android/en/llms.txt


# Upload files to Yandex Disk


1. In the app, open the folder which you want to upload files to.
1. Tap ![](_assets/android/android-plus-small.png) at the bottom of the screen.
1. Choose how you want to upload them:




## Sync files and folders {#auto-upload}

You can't sync files on your phone. You can only upload and download files manually. But you can enable photo and video uploads to unlimited storage. [How to do this](https://yandex.com/support/yandex-360/customers/disk/app/android/en/autoupload/setup.md#unlim)


## File won't upload {#cant-upload}

An error uploading a file may occur because:

**You have run out of storage space on Yandex Disk**

 
:   You or, if you have access to a shared folder, the folder owner may have run out of space on Yandex Disk.

**Your Internet connection is affected by an antivirus, firewall, or proxy**

 
:   Yandex Disk may work incorrectly due to an antivirus, firewall, or proxy server. To check if this is the case, temporarily disable them. If Yandex Disk is malfunctioning because of the antivirus or firewall, add the Yandex Disk site to the exceptions of this program.

**The internet connection slowed down**

 
:   Check your connection speed at [yandex.com/internet](https://yandex.com/internet/). Close all tabs in your browser except Yandex Disk. Close other apps that are using the internet and refresh the page.


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If you've encountered a problem in the Yandex Disk app, please report it through the in-app feedback form:
    
1. Tap the profile picture in the top left corner.
1. Select **Help and support** → **Support**.
1. Specify the subject of your request.
1. Describe the problem in as much detail as possible.


{% note info %}

To report mobile app issues, please do this from within the app, not from the Help section. This will help us get your request to the right support agents, and you'll get a quicker response. When you report a problem through the app, we can also see technical information that helps resolve the issue.

{% endnote %}

If the app crashes and you can't send us a message from it, please use the [feedback form](https://yandex.com/support/yandex-360/customers/disk/app/android/en/default-form.md) to report the error.

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