Upload files to Yandex Disk

  1. In the app, open the folder which you want to upload files to.
  2. Tap at the bottom of the screen.
  3. Choose how you want to upload them:

Sync files and folders

You can't sync files on your phone. You can only upload and download files manually. But you can enable photo and video uploads to unlimited storage. How to do this

File won't upload

An error uploading a file may occur because:

You have run out of storage space on Yandex Disk

You or, if you have access to a shared folder, the folder owner may have run out of space on Yandex Disk.

Your Internet connection is affected by an antivirus, firewall, or proxy

Yandex Disk may work incorrectly due to an antivirus, firewall, or proxy server. To check if this is the case, temporarily disable them. If Yandex Disk is malfunctioning because of the antivirus or firewall, add the Yandex Disk site to the exceptions of this program.

The internet connection slowed down

Check your connection speed at yandex.com/internet. Close all tabs in your browser except Yandex Disk. Close other apps that are using the internet and refresh the page.
Contact support

If you've encountered a problem in the Yandex Disk app, please report it through the in-app feedback form:

  1. Tap the profile picture in the top left corner.
  2. Select Help and supportSupport.
  3. Specify the subject of your request.
  4. Describe the problem in as much detail as possible.

Note

To report mobile app issues, please do this from within the app, not from the Help section. This will help us get your request to the right support agents, and you'll get a quicker response. When you report a problem through the app, we can also see technical information that helps resolve the issue.

If the app crashes and you can't send us a message from it, please use the feedback form to report the error.