The Yandex Connector extension for Microsoft Outlook
Alert
If you're an employee of an organization using Yandex 360 for Business, see an alternative version of this article.
Yandex Connector is an extension for syncing your calendar, to-dos, and contacts in Microsoft Outlook with Yandex 360 services.
This extension uses the CalDAV and CardDAV protocols and is available in the Microsoft Outlook email program version 2016 and above. It works in Windows 10 and Windows 11.
Install the extension
- Download the installation file.
- Run the downloaded file and follow the on-screen instructions.
Log in and get started
- Open Microsoft Outlook.
- Click Yandex Connector on the top toolbar.
- Select Log in.
- Enter your Yandex username and password and click Log in.
- Confirm logging in with your Yandex account and allow access to your data.
Once you're logged in, all your calendars, to-dos, and contacts will start syncing automatically.
Turn off syncing
- Log in to your account if you haven't done so yet.
- In the upper-left corner, click Calendars, to-dos, and contacts.
- Deselect the boxes to the left of the calendars, to-do lists, or contacts that you no longer want to sync.
- Click Save changes.
Troubleshooting
I can't log in
If you encounter an issue logging in to your account when using the built-in browser in Microsoft Outlook, try logging in from an external browser:
- Open Microsoft Outlook.
- On the toolbar at the top, click Yandex Connector → Settings.
- Enable Use an external browser to log in and try to log in to your account.
If the issue persists, contact support.
Other issue, such as a sync error
Contact support and describe the issue: when it appeared, what actions you took to solve it, and in what order. Attach a log file to your message so that we can help you faster.
To collect logs in the program:
- Open Microsoft Outlook.
- On the toolbar at the top, click Yandex Connector → Settings.
- Select Include debug info.
- Repeat the action that results in the issue.
- Return to the settings, deselect Include debug info, and click Show. A folder with log files will open.
You can find the log files for the past 10 days in the folder C:\Users\username\AppData\Local\Yandex\Y360.OutlookConnector\data.
The employees won't see the installation process on their screens.