Voice messages

Dictating messages is much faster than typing. But listening to voice messages may be inconvenient if the recipient is in a crowded or noisy place. Yandex Messenger can automatically recognize voice messages, so the recipient gets both audio and text.

Voice message restrictions

  • Recognition is only available for messages in Russian that are no longer than 10 minutes.
  • You can only send such messages in a one-on-one chat or a private group chat. Voice messages are not available in chats on Yandex services.

Voice messages are available:

  • In the Yandex Messenger app for devices running on Android 7.0 and higher.
  • In the Yandex Messenger app for devices running on iOS 14.1 and later.
  • In the Yandex Messenger app for PCs running on Windows or macOS.
  • In the Yandex Messenger web version: in Yandex Browser, Google Chrome, Opera, and Mozilla Firefox.

Select a sound device

You can record sound using the built-in microphone or a connected headset. The app will automatically detect the audio input source.

  1. Click above the chat list.
  2. In the Calls section, click Microphone.
  3. Select a device.

Allow access to microphone

The first time you try to record a voice message, call somebody or accept an incoming call, the app will request access to the microphone. You can allow access immediately or do it later in the device settings.

Allow access in the settings

Note

Mobile device manufacturers can change the Android interface. Below are instructions for Android without modifications.

  1. Open the device settings.
  2. Tap Apps and notifications → App permissions → Show all apps.
  3. Select Yandex Messenger in the list of apps.
  4. Tap Permissions.
  5. Activate the Microphone option.

The first time you try to record a voice message, call somebody or accept an incoming call, the app will request access to the microphone. You can allow access immediately or do it later in the device settings.

Allow access in the settings
  1. Open the device settings.
  2. Select Yandex Messenger in the list of apps.
  3. Activate the Microphone option.

Make sure that access to the microphone is allowed in your device's OS settings.

Windows 10
  1. Click  →  → Privacy.
  2. In the menu on the left, select Microphone.
  3. Make sure that the Let apps access your microphone setting is on.
  4. In the list of applications that can access the microphone, make sure that the Voice Recorder option is on.

Tip

Make sure that the Yandex Messenger applications have been added to the antivirus exception list.

macOS

In the system settings, make sure that Yandex Messenger application has access to the microphone.

The first time you try to record a voice message, call somebody or accept an incoming call, your browser will request access to the microphone. You can allow access immediately or do it later in the browser settings.

Select your browser

Yandex Browser

Google Chrome

Mozilla Firefox

Opera

Safari

Make sure that microphone access is allowed in your device's OS settings.

Windows 10
  1. Click  →  → Privacy.
  2. In the menu on the left, select Microphone.
  3. Make sure that the Let apps access your microphone setting is on.
  4. In the list of applications that can access the microphone, make sure that the Voice Recorder option is on.

Tip

Make sure that the Yandex Messenger applications have been added to the antivirus exception list.

macOS

Check if the browser in which you're using Yandex Messenger has microphone access.

Record, play, send, or delete a voice message

Open a private chat and tap and hold the icon to the right of the text input field. The message is being recorded. Start speaking. Next, you can:

  • Release the microphone icon to send the message immediately.
  • Hold the icon until you see the lock icon above it. Swipe from to : the recording will continue even if you remove your finger from the screen. Tap the icon to stop the recording.

Now you can:

  • — Listen to the recording before you send it.
  • — Choose to not send the message and delete it instead.
  • — Send the message.

Open a private chat and click the icon to the right of the text input field. The message is being recorded. Start speaking. Next, you can:

  • Click to send the message immediately.
  • Click to stop recording.
  • Click . The message will be sent immediately.

Now you can:

  • — Listen to the recording before you send it.
  • — Choose to not send the message and delete it instead.
  • — Send the message.

Troubleshooting

Why can't I send a voice message?

  1. Make sure that your smartphone or computer is connected to the internet. For example, try opening yandex.com. If you're offline, restart the router. If you're still offline, contact your internet provider.
  2. Log out of Yandex Messenger, and then log in again.
  3. Check if access to the microphone is allowed in your device's OS settings.
  4. Try selecting a different audio recording device.
  5. If you use Yandex Messenger on a desktop computer running Windows, make sure that no other applications are using the microphone and camera. Otherwise, Yandex Messenger might be unable to access them.

If the problem persists, contact support.

Contact support
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