System requirements
Yandex Messenger on a computer
|
OS versions |
Windows 7, Windows 8, Windows 10, Windows 11. If your operating system is outdated, update it. You can learn about how to get an update in the Microsoft article. |
|
CPU |
Intel Pentium 4 and later |
|
Random access memory (RAM) |
At least 512 MB |
|
OS versions |
64-bit only: macOS version 10.10 (Yosemite) and later |
|
CPU |
Intel 64x |
|
Random access memory (RAM) |
At least 512 MB |
If your operating system is outdated, update it. You can learn about how to get an update in the Apple article.
Yandex Messenger on your phone or tablet
Yandex Messenger is available on mobile devices with the following operating systems:
- Android version 7.0 and later
- iOS version 14.1 and later
Supported browsers
You can use one of the following browsers:
- Yandex Browser version 19 and later
- Google Chrome version 79 and later
- Edge version 79 and later
- Firefox version 78 and later
- Opera version 85 and later
- Safari version 13 and later
- Android WebView version 79 and later
- Google Chrome version 79 and later
- Firefox version 78 and later
- Opera version 85 and later
- Safari version 13 and later
- Samsung Internet version 12 and later
Setting up Yandex Messenger in a corporate network
If you set up Yandex Messenger in a company, add the following network exceptions.
Ports
-
- TCP —
443 - UDP —
10000 - UDP and TCP —
3478
- TCP —
Connection addresses
-
api.messenger.yandex.netavatars.mds.yandex.netbackend.messenger.yandex.rudisk.yandex.rudownload.messenger.yandex.rufiles.messenger.yandex.netfiles.messenger.yandex.ruimages.messenger.yandex.netmc.yandex.rupassport.yandex.rupush.yandex.rutelemost.yandex.rutools.messenger.yandex.netuniproxy.messenger.yandex.ruyandex.ruyastatic.net
This way, you can avoid connection issues, such as the "Connect to proxy server" error. If the error persists, add all the IP addresses used by Yandex to the exception list.
If this doesn't help, contact support.