Guests

Guests are people outside your company who can join work chats with your employees in Yandex Messenger. This makes it easy to connect with multiple employees from another company or with contractors.

Inviting a single guest

To send an invitation, go to the company account and navigate to External contacts and guests → Guests → Add → Invite manually. Fill in all the fields and click Invite. The user will only be able to accept the invitation from the account to which it was sent. The account must be registered on the @yandex.ru domain or the main domain of the company. What is a domain in Yandex 360 for Business

The invitation will be sent to the user's specified email and is valid for three days. If the user doesn't log in during this time, you'll need to send them another invitation.

Inviting multiple users

You can add multiple guests at once using a CSV file.

1. Go to the company account.

2. In the left menu, select Users → External contacts and guests → Guests.

3. Click Add → Upload as list.

4. Click Download template and save the file to your device.

5. Fill out the downloaded file:

   Fields and contents

   Field	Contents
   last_name	Last name
   first_name	First name
   middle_name	Middle name
   position	Position
   company	Company
   phone_number	Phone number
   email	Email address

   When you populate the file, follow these rules:

   • Use comma as the field delimiter.
   • Email addresses should be unique. If the file contains an email address that's already in the guest list, uploading it will result in an error.
   • To add another email address or phone number to a contact, enter it in the next line.

6. Save the CSV file in UTF-8 encoding. Other encodings won't be read correctly.

7. Make sure that the file contains no more than 1000 lines and its size doesn't exceed 10 MB.

8. In the company account, click Select CSV file and choose your file.

9. Click Upload list. Added users will receive an invitation email. They need to accept the invitation within three days.

Deleting a guest

1. Go to the company account.
2. In the left menu, select Users → External contacts and guests → Guests.
3. Select the guest you want to delete and click → at the end of the row.

Once deleted, the guest will lose access to all work chats in your company.

Other settings