Migration to Yandex 360 for Business

Check out the answers to frequently asked questions about migrating your organization's data to Yandex 360 for Business from Google Workspace, Microsoft 365, and other platforms. View >

Bots in Yandex Messenger

Company admins can create and manage bots for Yandex Messenger. Bots can automate the company's internal processes, create group chats, and notify the admin about events in them.

Bots in Yandex Messenger interact only with company employees and are available with Optimal and Advanced plans.

Create a bot

  1. Log in to the organization's admin account.

  2. Go to the Bots in Yandex Messenger page.

  3. Click Create bot.

  4. In the window that opens, enter the bot's Name and upload a photo.

  5. Click Create. The bot token will be generated automatically and copied to the clipboard.

  6. Save the token in a safe place. The bot uses the OAuth token to authorize all operations.

Note

Yandex Messenger doesn't store bot tokens. You won't be able to access the token later. If you lose the token, you will be able to reissue it. In that case, the previous token will be revoked.

Add multiple bots

  1. Log in to the organization's admin account.

  2. Go to the Bots in Yandex Messenger page.

  3. In the upper-right corner, click Add bot.

  4. In the window that opens, enter the bot's Name and upload a photo.

  5. Click Create. The bot token will be generated automatically and copied to the clipboard.

  6. Save the token in a safe place. The bot uses the OAuth token to authorize all operations.

Set up a bot

In the Bots in Yandex Messenger section, you can perform simple actions with bots: change the bot's name and photo or add a webhook. For detailed bot settings, see the Messenger API Help. If you've lost the bot token, it can be reissued.

Change the bot's name or photo

  1. Log in to the organization's admin account.

  2. Go to the Bots in Yandex Messenger page.

  3. Select a bot and click Configure.

  4. Make changes and click Save.

Add a webhook

If you add a webhook, all updates will be sent to the specified address as a POST request. To add a webhook:

  1. Log in to the organization's admin account.

  2. Go to the Bots in Yandex Messenger page.

  3. Select a bot and click Configure.

  4. In the Webhook field, enter the bot's URL and click Save.

Reissue a token

  1. Log in to the organization's admin account.

  2. Go to the Bots in Yandex Messenger page.

  3. Select a bot and click Configure.

  4. Click Reissue token. The bot token will be generated automatically and copied to the clipboard.

  5. Save the token in a safe place. The bot uses the OAuth token to authorize all operations.

Delete a bot

  1. Log in to the organization's admin account.

  2. Go to the Bots in Yandex Messenger page.

  3. Select a bot that you no longer need.

  4. Click Delete.

Contact support

An employee with the rights to manage organization settings in Yandex 360 for Business. How to grant administrator rights

Special code allowing access to data on behalf of a specific user.

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