Browser (classic interface)

A website is displayed incorrectly (markup errors)

Try refreshing the page, clearing the browser cache, or disabling utilities and browser extensions that may be causing the problem.

Solution 1. Disable utilities

The most frequent reason for problems with displaying sites is using a proxy server or an additional firewall (in addition to the standard Windows firewall). Temporarily disable them to find out if they are connected to the site page's incorrect display. We do not recommend using utilities that result in failure to display pages.

Solution 2. Disable browser extensions

Temporarily disable all browser extensions:

  1. In the SmartBox, enter the address browser://tune.
  2. Set all the options to Off.

For more information, see the section Extensions and apps.

Solution 3. Refresh page

  1. Open the page where the problem with markup is occurring.
  2. Use the keyboard shortcut Ctrl + F5 (Windows) or  + Shift + R (Mac OS).

Solution 4. Clear the browser cache

To clear the cache, follow these steps:

  1. Click  AdvancedClear history.
  2. In the Obliterate the following items from: list, select the beginning of time.
  3. Select the cached files option.
  4. Turn off all the other options (if you only want to delete the browser cache).
  5. Click Clear browsing data.

For more information, see the section Cache.

displayed incorrectly
markup
layout
bad formatting
wrong
incorrect
doesn't look good